Senior Delivery Manager

Nasze wymagania: Experience in software delivery, account management, client success, or project/engagement management in a tech environment and at a service company is a must. Strong understanding of software development processes. Proven ability to manage multiple client accounts simultaneously. Strong organizational and operational mindset. Ability to anticipate risks and proactively solve problems. Excellent communication and ease of building relationships. Business awareness to identify upsell/expansion opportunities. Very good command of both Polish and English. O projekcie: We are looking for a Delivery Manager responsible for ensuring the smooth execution of client projects from post-sales handover through ongoing delivery to contract extension. Your role is to make sure engagements run efficiently, teams are properly allocated, risks are proactively managed, and projects remain both successful for the client and profitable for the company. As we enter our next phase of growth and significantly expand our client portfolio, we are looking for experienced Delivery Manager who will not only ensure excellent operational delivery for our clients but also help us design and build the processes, frameworks, and roles around delivery. The goal is to create a scalable delivery organization capable of serving enterprise clients at the highest possible level. Zakres obowiązków: Post-sales handover & project setup. Overseeing project execution - monitoring project risks, coordinating resource allocation to keep delivery on track while maintaining profitability. Monitoring client satisfaction and building long-term relationships. Tracking contract timelines and ensuring timely contract renewals. Spotting growth & upsell opportunities. Oferujemy: Work at our HQ (Warsaw, Służew metro station) or in a hybrid mode. Real impact on how our delivery function evolves – this role is not just about operating existing processes, but about helping design the way we manage engagements as the company grows. Close collaboration with company leadership – you will work directly with the CEO and CTO, contributing to strategic decisions around delivery, team allocation, and client engagement. Long-term career development opportunities within Delivery or Account Management leadership.