Senior Delivery Manager

Wymagania: - Experience in software delivery, account management, client success, or project/engagement management in a tech environment and at a service company is a must. - 2+ years of experience in leading/managing the team of Coordinators/PMs in the software delivery agency. - Strong understanding of software development processes. - Proven ability to manage multiple client accounts simultaneously. - Strong organizational and operational mindset. - Ability to anticipate risks and proactively solve problems. - Excellent communication and ease of building relationships. - Business awareness to identify upsell/expansion opportunities. - Very good command of both Polish and English. O firmie: - LeanCode in a Nutshell - At LeanCode, we build core technology solutions for global, large-scale organizations. We are a global leader in Flutter, an official Flutter Consultancy, working closely with Google and delivering projects worldwide: from the US and LatAm, through Europe (UK, DACH, Nordics), to Australia. - Our future-proof strategy is built around two core pillars. The first is Flutter for Enterprise & Scaleups – delivering and migrating large-scale, business-critical systems to Flutter, serving hundreds of thousands to millions of users. The second is AI Transformation – helping software teams adopt AI-assisted development to significantly increase productivity and delivery predictability. - At our core, we are a team of 75+ engineers, designers, and specialists, who learn fast, constantly improve, and never cheat – both in how we build software and how we work with our clients. - We’re looking for a Delivery Manager who will help us deliver these projects end-to-end – combining technology, business understanding, and operational excellence. - With our strategy in mind, we want to create this new position of Delivery Manager who will build their own team of Project Coordinators responsible for the day-to-day delivery of software development projects for our clients. This person has to combine technology and business understanding with the drive for strong operational excellence. Our new Delivery Manager will report directly to the CEO. Zakres obowiązków: - Managing the Team of Project Coordinators. - Post-sales handover & project setup. - Overseeing project execution - monitoring project risks, coordinating resource allocation to keep delivery on track while maintaining profitability. - Monitoring client satisfaction and building long-term relationships. - Tracking contract timelines and ensuring timely contract renewals. - Spotting growth & upsell opportunities. - Leading the Recruitment efforts for hiring new Project Coordinators. Oferujemy: - Work at our HQ (Warsaw, Służew metro station) or in a hybrid mode. - Real impact on how our delivery function evolves – this role is not just about operating existing processes, but about helping design the way we manage engagements as the company grows. - Close collaboration with company leadership – you will work directly with the CEO and CTO, contributing to strategic decisions around delivery, team allocation, and client engagement. - Long-term career development opportunities within Delivery or Account Management leadership.