Senior Product Manager - Customer List

About us At Text, we’re building a new category around customer communication, powered by real-time data. You’ll join a product area focused on turning behavioural signals into actions that drive conversion, revenue, and growth - not another CRM, but a system that helps businesses act in real time. We have a clear direction. Now we need someone who can turn it into fast learning, sharp decisions, and continuous progress in a high-ambiguity, high-ownership environment. This is a builder role - you’ll define how the product works end-to-end, turning real-time signals into measurable outcomes. What you’ll do: • Own a product area end-to-end - from identifying the right problems to delivering measurable outcomes (e.g. conversion, revenue) • Turn direction into fast learning - define hypotheses, run experiments, and iterate quickly • Make high-quality decisions in ambiguity and move forward without perfect data • Work closely with engineering and design to build simple, effective solutions • Move fast and stay focused - prioritise what matters most and continuously learn what works • Collaborate across teams to build a cohesive product experience, not isolated features You’re a strong match if you: • Have experience building products in early-stage or zero-to-one environments • Think in outcomes - you care about real impact, not just shipping features • Bring high ownership - you take responsibility for outcomes, not just tasks • Navigate ambiguity confidently — making decisions and helping strong teams move faster on what matters most • Have strong product judgment - you know what matters, what to skip, and how to keep things simple • Care deeply about customer behaviour and decision-making • Think in systems - connecting data, product, and experience across teams Hard skills & experience: • Experience running product discovery and rapid experimentation cycles • Strong data fluency — comfortable using product analytics (e.g. Amplitude) to inform decisions and measure impact • Background in activation, growth, or behaviour-driven products • Experience working in cross-functional product teams How We Work We’re a hybrid team – remote when it makes sense, onsite when it matters most. Once per quarter, your whole team spends 5 working days together at our Wrocław office – a time for focused execution, unblocking work, and driving key outcomes. Our office is open year-round – drop by anytime. Benefits We don’t want you to worry about all the basic benefits - like a Multisport card, private health care, or a home office equipment budget. What we really want you to feel and what we believe in is that the real benefits come from the culture we’ve built. With a hybrid work model, unlimited paid days off and sick days policy, an environment focused on outcomes instead of worked hours, and people dedicated to their work, you’ll find a workplace where you can thrive. And here’s the icing on the cake: you’ll have the opportunity to work with the makers behind all Text products: LiveChat, ChatBot, HelpDesk, KnowledgeBase, OpenWidget.