Service Digitalization Specialist
⚲ Warszawa, Mokotów
Do uzgodnienia
Wymagania
- Java
- Python
- C#
- SQL
Opis stanowiska
Nasze wymagania:
Bachelor’s degree or higher in Computer Science, Software Engineering, Information Systems, or related fields.
Working language is Polish and English, Fluent Mandarin speaking is a plus.
3+ years of relevant experience, preferably in system support, software development, or digital transformation projects in the after-sales or automotive industry.
Proficiency in at least one programming language (e.g., Java, Python, C#) and experience with system integration, database management (e.g., SQL), and data analysis.
Familiarity with REST API, SOAP, and other interface development and system integration technologies.
Strong project management skills with the ability to ensure timely delivery of cross-departmental projects.
Excellent communication skills, capable of effectively interacting with business teams, technical teams, and external vendors to drive project progress.
Zakres obowiązków:
Requirement Analysis and Solution Design: Gain an in-depth understanding of after-sales business processes, gather and analyze system requirements from front-line teams and dealers, and design corresponding solutions.
System Integration and Implementation: Participate in the implementation and integration of DMS, SAP, WMS, OMS, TIS, etc.
Data Analysis and Reporting: Data within the system to provide decision-making support for front-line teams and management. Develop, optimize, and maintain after-sales service-related reporting systems, enhancing the visibility of after-sales operations.
Training and Technical Guidance: Conduct system operation training for after-sales staff and Dealers, develop training materials and user manuals to improve their understanding and utilization of digital systems.
Continuous Improvement and Innovation: Stay updated on technology trends in the NEV industry, proposing innovative system solutions to enhance after-sales service efficiency and customer satisfaction.
Oferujemy:
Competitive remuneration based on performance and experience.
Opportunities for department and company-wide team building events.
A chance to contribute to the transition towards zero-emission transportation and the decarbonization of the economy.
Bachelor’s degree or higher in Computer Science, Software Engineering, Information Systems, or related fields.
Working language is Polish and English, Fluent Mandarin speaking is a plus.
3+ years of relevant experience, preferably in system support, software development, or digital transformation projects in the after-sales or automotive industry.
Proficiency in at least one programming language (e.g., Java, Python, C#) and experience with system integration, database management (e.g., SQL), and data analysis.
Familiarity with REST API, SOAP, and other interface development and system integration technologies.
Strong project management skills with the ability to ensure timely delivery of cross-departmental projects.
Excellent communication skills, capable of effectively interacting with business teams, technical teams, and external vendors to drive project progress.
Zakres obowiązków:
Requirement Analysis and Solution Design: Gain an in-depth understanding of after-sales business processes, gather and analyze system requirements from front-line teams and dealers, and design corresponding solutions.
System Integration and Implementation: Participate in the implementation and integration of DMS, SAP, WMS, OMS, TIS, etc.
Data Analysis and Reporting: Data within the system to provide decision-making support for front-line teams and management. Develop, optimize, and maintain after-sales service-related reporting systems, enhancing the visibility of after-sales operations.
Training and Technical Guidance: Conduct system operation training for after-sales staff and Dealers, develop training materials and user manuals to improve their understanding and utilization of digital systems.
Continuous Improvement and Innovation: Stay updated on technology trends in the NEV industry, proposing innovative system solutions to enhance after-sales service efficiency and customer satisfaction.
Oferujemy:
Competitive remuneration based on performance and experience.
Opportunities for department and company-wide team building events.
A chance to contribute to the transition towards zero-emission transportation and the decarbonization of the economy.
🔍 Dekoder Ogłoszenia
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Fluent Mandarin speaking is a plus
Chociaż nie jest to wymagane, znajomość mandaryńskiego może być kluczowa w codziennej pracy, co sugeruje silne powiązania z rynkiem lub partnerami chińskimi.
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preferably in system support, software development, or digital transformation projects
Preferowane doświadczenie jest szerokie, co może oznaczać, że firma nie ma jasno sprecyzowanych oczekiwań co do konkretnego typu doświadczenia, a kandydat może być wykorzystywany w różnych obszarach.
🔴
Strong project management skills with the ability to ensure timely delivery of cross-departmental projects
Oczekuje się, że będziesz zarządzać projektami, które często napotykają na opóźnienia spowodowane przez inne działy, co może oznaczać dużą odpowiedzialność bez pełnej kontroli nad zasobami.
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Gain an in-depth understanding of after-sales business processes
Będziesz musiał poświęcić znaczną ilość czasu na naukę specyfiki procesów biznesowych, co może być czasochłonne i wymagać samodzielności w zdobywaniu wiedzy.
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Participate in the implementation and integration of DMS, SAP, WMS, OMS, TIS, etc.
Praca będzie polegać na integracji z istniejącymi, często złożonymi i przestarzałymi systemami, co może być wyzwaniem technicznym i wymagać rozwiązywania problemów związanych z kompatybilnością.