Transition Lead

Nasze wymagania: Experience with complex stakeholder landscapes in large organizations Understanding of banking and/or IT operations and processes Knowledge of change management and organizational design Skillset to support project manager in running STM function Vital role in providing skilled capacity to successfully anchor transitioned deliverables in line organization Ensuring sustained risk reduction Strong facilitation and communication skills Experience in service transition or change management roles Understanding of ITIL or similar service management frameworks Stakeholder management and influencing skills Hybrid model: 2-3 days onsite per week Office locations: Gdynia, Gdansk or Warsaw Zakres obowiązków: Support Service Transition Management function by monitoring and anchoring deliveries transitioned to line organization Drive transition activities and execute project retrospective sessions Follow up on implementation plans and agreed target transfers Establish post-transition monitoring controls and governance frameworks Monitor post-transition activities ensuring line organizations fulfill responsibilities with allocated FTE and run costs Recommend transitioned projects for perpetual run cost transfer Drive and review biweekly progress reporting Create new STM milestones and maintain project timelines Oversee STM approach maintenance and ensure STM Handbook with templates remains current Facilitate stakeholder communication across complex organizational landscapes Oferujemy: • Life insurance • Private healthcare • MultiSport Card • Clear career path in a growing multinational organization