Defect Manager

O projekcie: 📍 Location: Kraków, Poland (hybrid: 2 days in the office, 3 days remote)📄 B2B Contract: 180 - 230 PLN / hour We are looking for a proactive Defect Manager to join an international programme supporting the transition of a major banking business to a new technology platform. The initiative includes application re-installation within the new environment, data migration, and a comprehensive testing phase covering migration testing and User Acceptance Testing (UAT). This role sits within the Test Management function and will play a key part in coordinating defect resolution across multiple teams, driving prioritization, and ensuring smooth delivery in a complex banking environment. Key Responsibilities: - Coordinate defect resolution activities across teams and ensure SLA adherence. - Refine defect understanding, including criticality, urgency, and resolution path. - Lead and facilitate defect meetings and track corrective actions. - Organize defect correction work using burndown charts, workarounds, and prioritization based on severity and business impact. - Work closely with Test Managers, business teams, and technical stakeholders to remove blockers. - Promote best practices in defect management and support a strong banking functional culture. - Challenge delays, escalation points, and defect prioritization where needed. - Support effective communication across distributed, multicultural teams. What We Offer: - Long-term cooperation in a large international banking programme. - Real impact on defect resolution and delivery quality. - Work in a multicultural, distributed environment. - Private medical care (LuxMed) and Multisport card. Wymagania: - Experience in Test Management or a similar role within a structured project environment. - Solid understanding of defect management processes and testing methodology. - Familiarity with SDLC and project methodologies such as Waterfall and Agile. - Hands-on experience with Jira, including dashboards, filters, and test/defect tracking. - Cross-domain consulting or business analysis experience. - Strong understanding of banking functional areas. - Ability to understand architecture, environments, and data models. - Experience in investment banking or large programme environments is highly desirable. - Excellent communication and stakeholder management skills. - Strong analytical thinking, ownership, and ability to manage multiple priorities under pressure. - English proficiency enabling work in international teams. Nice to Have: - Test management certification. - Experience working in large-scale migration or transformation programmes. - Background in defect governance, reporting, and escalation management. - Familiarity with UAT and migration testing phases.