Test Analyst

Nasze wymagania: Strong problem-solving, analytical and time management skills, with ability to provide clear recommendations and escalate issues appropriately. Effective communication with local and global stakeholders in a multicultural environment, both independently and in team settings. Ability to work independently and collaboratively with minimal supervision in virtual and office-based environments. Flexibility to work across North America and global time zones as required. Strong knowledge of SDLC (Agile & Waterfall) with focus on testing methodologies, including FUNCTIONAL & E2E testing. Experience in coordinating testing activities, including scenario walkthroughs, test script reviews, and defect management. Ability to analyze business and technology processes, identify gaps, and recommend process and system improvements. Experience supporting release management and ensuring alignment with SDLC across the full delivery lifecycle. Zakres obowiązków: Support and manage projects of varying size and global scope, including developing project plans and coordinating with cross-functional stakeholders. Maintain effective communication with stakeholders, proactively escalating risks and issues. Support Project and Product Leads using knowledge of the SDLC methodology to deliver large-scale initiatives. Collaborate with operational and technical teams to translate business requirements into processes and recommend improvements to optimize performance and reduce risk. Analyze current and proposed technology and business processes, assessing their impact on operations and client delivery. Coordinate and oversee FUNCTIONAL & E2E testing activities, including scenario walkthroughs, script reviews, gap identification, execution, and defect resolution. Ensure readiness for testing and production by managing documentation, resolving issues, and supporting Ops Readiness efforts. Document findings, user manuals, and training materials; deliver training when required. Participate in strategic planning and senior management discussions. Manage project interdependencies and multiple workstreams in a dynamic, fast-paced, deadline-driven environment. Monitor customer issues and drive continuous process improvements. Support Release Management and ensure alignment with SDLC processes across all production phases. Track and resolve operational gaps through process improvements or technology enhancements.