Tester

Role Overview We are seeking an experienced Test Analyst to join a delivery team working on a customer-facing portal and associated CRM backend systems. The successful candidate will work closely with a highly experienced Test Manager, contributing to high-quality testing across web and CRM platforms within a collaborative and intuitive testing environment. This role suits someone who is comfortable operating independently, can quickly understand requirements, and enjoys working within a structured but supportive test function. Main Responsibilities • Design, execute, and document test cases, test scripts, and test scenarios • Perform functional, system, integration, and regression testing • Carry out testing across web-based applications and CRM systems • Actively participate in defect identification, logging, tracking, and re-testing • Work closely with developers, business analysts, and the Test Manager to ensure quality outcomes • Contribute to continuous improvement of testing processes and standards • Create and validate test data and data integrity between front end and back-end systems • Participate in User Acceptance Testing support • Assist in improving QA processes and documentation • Development and refinement of regression test packs • Support testing activities within an Agile / DevOps-style delivery environment (where applicable) Key Requirements • 3+ years’ experience in a professional Test Analyst / Software Tester role • ISTQB Qualified • Strong experience in web application testing • Proven experience testing CRM platforms • Solid understanding of the software testing lifecycle (STLC) • Experience working from business and technical requirements • Strong attention to detail with excellent communication skills • Excellent organization and time management skills Nice to Have • Exposure to Azure DevOps environments and CI/CD pipelines • Experience testing customer or partner-facing portals • Familiarity with Agile delivery frameworks • Experience testing MS applications and systems (e.g. Power Pages, Power Apps, Dynamics 365 etc.) • Automation testing skills and experience • Experience testing in highly regulated organizations or within QA certified organizations (e.g. ISO 2500) • Experience of the SDL in a public sector organization