Head of Vendor Management (Cybersecurity)
HSBC Service Delivery (Polska) Sp. z o.o.
⚲ Kraków, Dębniki
22 000–31 883 zł brutto / mies.
Opis stanowiska
Nasze wymagania:
Proven track record of executive leadership in technology management roles within the financial services industry, preferably within multinational banks.
Strong understanding of Technology operational management requirements for banks and knowledge of the external environment - regulatory, political, competitor and market. Ability to translate technology strategy and align and manage accountabilities accordingly.
Experience of managing within a complex matrix environment.
Deep financial and commercial awareness. Demonstrable experience in managing significant financial and resource plans, organizational transformation, and project portfolio management, with a track record of driving results in complex, matrixed organisations.
Ability to manage and mitigate operational risk effectively.
Maintains expert knowledge of stakeholder requirements, competitor activities and market trends to influence future direction. Develops and maintains long term relationships with highly critical stakeholders internally and externally.
Proven team leadership including building, developing and empowering a high performing team.
Strong analytical and problem-solving skills, with the ability to synthesize complex information and make data-driven decisions to drive business outcomes.
Understanding of the HSBC Group and its strategy, structures and processes. Knowledge of the external environment - regulatory, political, competitor and market.
O projekcie:
At HSBC, we are investing heavily across our Technology and Digital domains. Our global technology teams work closely with HSBC’s global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply, and securely.
The Group Chief Information Office (GCIO) COO function operates as the backbone of the GCIO organisation, taking ownership and accountability for all operational aspects to ensure a seamless running of the GCIO business to exceptionally high standards. Aligned to the overall HSBC business structure, focused on continuous improvement and simplification to support GCIO to a consistent high quality, GCIO COO acts as a key enabler to the firm’s ambition to ‘be the most trusted bank globally, putting customers at the heart of everything we do’.
This role is part of the COO Cybersecurity Vendor Management pillar which aims to manage all GCIO/technology vendors in a consistent and best practice manner. Vendor Management’s goal is to create a consistent and structured approach to managing technology vendors throughout their lifecycle – from selection to renewal or exit – maximising value, addressing risk and aligning performance with business goals.
Zakres obowiązków:
Deal Initiation: Ensure alignment of key parties to agree objectives and support the development of the Tech/Business strategy to deliver. Ensure both a vertical and horizontal view is considered through value streams and co-design structures so that services are not duplicated and that there is a cohesive strategy around our service providers and tooling – this will need to happen for not only new deals but also with the current landscape of providers. Provide 3rd party requirements to procurement. Analyse options and support the development of Business Cases. Review, plan and prioritise funding options across RTB, CTB, and other portfolios (e.g. LTO).
Negotiation & contracting: P&L development and business case updates. Confirm financial, workforce and recharging model. Support Procurement with commercial negotiation, assessment, and deal structuring.
Approvals & Execution: Confirm contract meets requirements, including funding and P&L impact. Ensure pre-contract Third Party Engagement Management (TPEM) tasks are complete. Manage Third Party Spend (TPS) approval process. Support approval briefings, incl. COO, Finance and Tech. Update forecasts and manage budget/funding and workforce requirements. Submit and/or manage Purchase Orders.
Post Execution: Validate benefit claims. Manage financial, workforce and recharging requirements (including forecasting, invoicing, global contract distribution and balance sheet). Refresh objectives and strategy review at agreed date – with sufficient time prior to the next negotiation period so that we can lock in on any new or changed requirements or needs. Oversight of TPEM tasks completion, vendor performance, and all associated risk management.
Leadership & Teamwork: Active and engaged member of the Cybersecurity Ops Director leadership team. Active and engaged member of the GCIO Vendor Management Pillar working group. Chair Cybersecurity Vendor Management Meetings. Lead and manage the Cybersecurity Vendor Management team.
Oferujemy:
Additional bonuses for recognition awards
Multisport card
Private medical care
Life insurance
One-time reimbursement of home office set-up (up to 800 PLN)
Cafeteria platform
Employee assistance program
Additional contributions to PPK scheme
Corporate parties & events
CSR initiatives
Nursery discounts
Financial support with trainings and education
Social fund
Flexible working hours
Free parking
Proven track record of executive leadership in technology management roles within the financial services industry, preferably within multinational banks.
Strong understanding of Technology operational management requirements for banks and knowledge of the external environment - regulatory, political, competitor and market. Ability to translate technology strategy and align and manage accountabilities accordingly.
Experience of managing within a complex matrix environment.
Deep financial and commercial awareness. Demonstrable experience in managing significant financial and resource plans, organizational transformation, and project portfolio management, with a track record of driving results in complex, matrixed organisations.
Ability to manage and mitigate operational risk effectively.
Maintains expert knowledge of stakeholder requirements, competitor activities and market trends to influence future direction. Develops and maintains long term relationships with highly critical stakeholders internally and externally.
Proven team leadership including building, developing and empowering a high performing team.
Strong analytical and problem-solving skills, with the ability to synthesize complex information and make data-driven decisions to drive business outcomes.
Understanding of the HSBC Group and its strategy, structures and processes. Knowledge of the external environment - regulatory, political, competitor and market.
O projekcie:
At HSBC, we are investing heavily across our Technology and Digital domains. Our global technology teams work closely with HSBC’s global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply, and securely.
The Group Chief Information Office (GCIO) COO function operates as the backbone of the GCIO organisation, taking ownership and accountability for all operational aspects to ensure a seamless running of the GCIO business to exceptionally high standards. Aligned to the overall HSBC business structure, focused on continuous improvement and simplification to support GCIO to a consistent high quality, GCIO COO acts as a key enabler to the firm’s ambition to ‘be the most trusted bank globally, putting customers at the heart of everything we do’.
This role is part of the COO Cybersecurity Vendor Management pillar which aims to manage all GCIO/technology vendors in a consistent and best practice manner. Vendor Management’s goal is to create a consistent and structured approach to managing technology vendors throughout their lifecycle – from selection to renewal or exit – maximising value, addressing risk and aligning performance with business goals.
Zakres obowiązków:
Deal Initiation: Ensure alignment of key parties to agree objectives and support the development of the Tech/Business strategy to deliver. Ensure both a vertical and horizontal view is considered through value streams and co-design structures so that services are not duplicated and that there is a cohesive strategy around our service providers and tooling – this will need to happen for not only new deals but also with the current landscape of providers. Provide 3rd party requirements to procurement. Analyse options and support the development of Business Cases. Review, plan and prioritise funding options across RTB, CTB, and other portfolios (e.g. LTO).
Negotiation & contracting: P&L development and business case updates. Confirm financial, workforce and recharging model. Support Procurement with commercial negotiation, assessment, and deal structuring.
Approvals & Execution: Confirm contract meets requirements, including funding and P&L impact. Ensure pre-contract Third Party Engagement Management (TPEM) tasks are complete. Manage Third Party Spend (TPS) approval process. Support approval briefings, incl. COO, Finance and Tech. Update forecasts and manage budget/funding and workforce requirements. Submit and/or manage Purchase Orders.
Post Execution: Validate benefit claims. Manage financial, workforce and recharging requirements (including forecasting, invoicing, global contract distribution and balance sheet). Refresh objectives and strategy review at agreed date – with sufficient time prior to the next negotiation period so that we can lock in on any new or changed requirements or needs. Oversight of TPEM tasks completion, vendor performance, and all associated risk management.
Leadership & Teamwork: Active and engaged member of the Cybersecurity Ops Director leadership team. Active and engaged member of the GCIO Vendor Management Pillar working group. Chair Cybersecurity Vendor Management Meetings. Lead and manage the Cybersecurity Vendor Management team.
Oferujemy:
Additional bonuses for recognition awards
Multisport card
Private medical care
Life insurance
One-time reimbursement of home office set-up (up to 800 PLN)
Cafeteria platform
Employee assistance program
Additional contributions to PPK scheme
Corporate parties & events
CSR initiatives
Nursery discounts
Financial support with trainings and education
Social fund
Flexible working hours
Free parking
🔍 Dekoder Ogłoszenia
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Proven track record of executive leadership in technology management roles within the financial services industry, preferably within multinational banks.
Szukamy kogoś z doświadczeniem na wysokim stanowisku w zarządzaniu technologią w bankowości, najlepiej międzynarodowej, co sugeruje dużą i złożoną organizację.
🔴
Experience of managing within a complex matrix environment.
Będziesz musiał nawigować w skomplikowanej strukturze organizacyjnej z wieloma zależnościami i liniami raportowania.
🔴
Demonstrable experience in managing significant financial and resource plans, organizational transformation, and project portfolio management, with a track record of driving results in complex, matrixed organisations.
Oczekuje się od Ciebie zarządzania dużymi budżetami, transformacjami i wieloma projektami jednocześnie w trudnym środowisku.
🟡
Maintains expert knowledge of stakeholder requirements, competitor activities and market trends to influence future direction.
Oczekuje się, że będziesz na bieżąco z rynkiem i będziesz aktywnie wpływać na strategię firmy.
🟡
Proven team leadership including building, developing and empowering a high performing team.
Będziesz odpowiedzialny za budowanie i rozwijanie zespołu, co może oznaczać potrzebę restrukturyzacji lub rekrutacji.