Information Security Officer & IT Administrator

Requirements: • Strong problem-solving skills with a focus on high-quality customer service. • Experience in an IT department within a support or security-focused team is a plus. • Proficient knowledge of Windows and macOS operating systems. • Familiarity with VLAN, IPsec, SSL VPN, and WiFi administration. Your responsibilities: IT Support and Administration: • Configure and maintain laptops, including OS installation and standard Montrose setup. • Manage hardware maintenance, such as battery replacements and RAM upgrades. • Provide technical troubleshooting for hardware and software issues. • Manage the configuration of mobile devices and tablets. • Provide recommendations for new device orders based on organizational needs. Information Security: • Act as the primary administrator for Bitdefender and other security software. • Conduct regular security audits of firewalls, network configurations, and "least privilege" access. • Serve as the first responder for all security-related incidents and inquiries. Identity & Access Management (IAM): • Administer user accounts and permissions across key platforms: Google Workspace, Jira, Bitwarden, AWS, and GitHub. • Manage access for AI tools such as Claude (including Claude Code), ChatGPT (including Codex), and Cursor. • Maintain comprehensive digital documentation of the organization's hardware and software inventory. ISO Compliance and Quality Management: • Serve as a core member of the ISO team with a deep understanding of ISO 27001 and ISO 9001 standards. • Act as the designated ISO Security Officer for the firm. • Conduct internal ISO audits and participate actively in external audit processes. Network and Infrastructure: • Oversee WiFi network maintenance and perform network monitoring. • Handle escalations for network malfunctions and act as the first point of contact for network issues. • Assist with AWS maintenance in collaboration with the DevOps team. Operational Support: • Conduct on-site and remote onboarding/offboarding processes. • Provide building tours for newcomers, including parking guidance and alarm PIN creation. • Manage physical access requests and building access cards. Perks, Snacks & Everything Nice :) Work Environment & Flexibility • Top-quality equipment to support your work • Flexible working hours • Exciting and challenging projects with international teams Learning & Development • English lessons with a native speaker • Dedicated training budget for personal and professional growth Health & Well-being • Private medical insurance • Multisport card  • Air-conditioned workspace • Showers available at the office Food & Comfort • Lunches from Kraków’s top restaurants delivered to the office or a refund of the budget allocated for it • Fully stocked kitchen with drinks, fruit, and snacks Lifestyle & Fun • No dress code — dress comfortably • Chillout area with bean bags, therapy balls, PlayStation 4, Nintendo Switch 2 + games, stretching area, and pull-up bar • Regular team events Additional Perks • Indoor bicycle parking Wyrażam zgodę na przetwarzanie moich danych osobowych przez Montrose Software zgodnie z Polityką Prywatności. English Version:I consent to Montrose Software processing my personal data according to the Privacy Policy Zapoznałem sie z Polityka Ochrony Sygnalistów Montrose Software. English Version: I consent to the Montrose Software Whistleblower Protection Policy.