IT Administrator

IT ADMINISTRATOR B2B: PLN 60-70 / hour LOCATION: POZNAN, POLAND (Hybrid - min. 4 days a week in office) *We offer a hybrid work model, allowing you to balance office presence with remote work. However, it's important to note that the role emphasizes a stronger presence in the office to foster teamwork and effective communication. Key Duties and Services: A Roadmap to Your Professional Success Your Mission: Ensuring continuity, security, and continuous improvement of the company’s IT environment - from infrastructure and hardware to cybersecurity, access management, and internal tooling. Scope of services: IT Infrastructure Management: • Monitoring and maintaining the stability of networks and systems • Manage the scalability of IT infrastructure depending on your needs • Ensuring data security and implementing security measures • Manage the data backup and restoration process • Implementation of modern technologies to optimize infrastructure Computer Hardware Management: • Coordination of computer equipment purchases • Installation and configuration of equipment • Equipment monitoring and updating • Optimize the performance of equipment and resources Application & License Management: • Coordinating the use of the application by team members, creating rules and regulations • Purchase and management of software licenses • Maintaining an up-to-date list of tools and documentation • Implementation of a license monitoring and reporting system Technical Support & Problem Solving: • Tracking, diagnosing, and resolving technical issues • Providing hands-on IT support across the organization • Collaborating with teams on complex technical incidents • Implementing and maintaining a technical ticketing/notification system Access & Account Administration: • Managing access rights to systems and tools • Creating, deleting and updating employee accounts • Monitoring the security of accounts and access • Training employees in the safe use of accounts Cybersecurity & Risk Management: • Conducting regular cyber risk assessments; Regularly conducting penetration tests and security audits • Implementation of cybersecurity policies and procedures; organizing cybersecurity educational campaigns for all team members • Cyber threat monitoring and analysis IT Awareness & Training: • Training employees on secure use of IT systems • Raising awareness of current cyber threats and attack methods • Developing and implementing incident response procedures IT Innovations & Improvements: • Following trends and proposing new solutions • Identifying areas for improvement and integration • Introducing new information technologies Solution Implementation & Tooling: • Collecting business requirements from users • Implementation of new solutions and internal tools • Documenting and training users IT Budget & Cost Management: • Preparing a budget related to the IT Administration area • Monitoring and controlling expenses • Cooperation with the finance department on issues related to IT Administration costs Supporting other departments: • Providing technical support to other departments • Training team members in the use of systems and tools Here’s a set of skills we require: • 4-5 years of experience at similar position. • Strong communication skills and user-facing confidence • Solid experience with macOS and Windows administration • Practical cybersecurity awareness (MFA, phishing, password hygiene, least privilege) • Understanding of hardware diagnostics and basic networking (LAN, Wi-Fi, VPN) • Strong sense of ownership and independence Nice to have: • Interest in automation / development (Python, Bash, PowerShell) • Familiarity with DevOps tools or hardware tinkering (Arduino, Raspberry Pi) • Experience with Google Workspace and Jira • Experience supporting Apple devices in corporate environments Career Advancement at Your Fingertips: Explore Opportunities with Us By joining us you will get: • Flexible working hours and hybrid flexibility • Private medical healthcare offered by Luxmed • Benefit System - MultiSport Card • An inspiring, modern workplace with a great atmosphere based on the nordic working culture Our main office in Poznan (Poland): • In-house gym • Underground parking for bicycles, and scooters, including electric chargers • Best-equipped kitchen - daily fresh fruit & vegetables, great coffee and a fantastic choice of tea, nuts & cereals • Espeo Day: regular lunch or breakfast & office integration • We are animal friendly Navigating the Hiring Process: What does the recruitment process for that position look like? • HR Screening with Talent Acquisition Specialist (30 min) • Technical Interview with IT & Security Lead (60 min) • Interview with Hiring Manager (15 min) • Job Offer