Senior Cyber Defense Specialist – Patch Management

ROLE PURPOSE: The Patch Management Specialist is responsible for the end-to-end governance, coordination, and continuous improvement of Patch Management processes across the organization. The role focuses on process ownership, data-driven steering and improvement of patching performance, stakeholder coordination, and risk transparency rather than hands-on patch deployment or engineering and operations of patching management solutions. KEY RESPONSIBILITIES: • Own and continuously improve the Patch Management framework (policies, standards, procedures)  • Define and maintain the Group IT wide patching processes and support service team to implement patching procedures for their services  • Help IT service teams with risk-based prioritization  • Define and monitor KPIs/KRIs (e.g. patch compliance, SLA adherence, risk exposure) to measure and improve performance of patching activities in a data-driven manner  • Identify systemic security-risks resulting from insufficient patching practices and escalate where business critical risk arises Provide management-ready reporting on patching status and resulting cyber-risks  • Act as single point of contact for Patch Management within Cyber Defense  • Support Vulnerability Management team in daily operations  • Participate in on-call duties (extra paid) YOUR SKILLS:  • Experience in Patch Management, IT Service Management, or Vulnerability Management  • Strong background in process design and governance  • Strong data-driven and analytical capabilities  • Ability to translate technical risk into business language  • Experience working with distributed stakeholders  • ITIL or comparable framework knowledge is an advantage  WHAT YOU CAN EXPECT FROM US: We want to provide you with everything you need to succeed. To do that, we offer a bunch of benefits (depending on the type of contract chosen). • Paid time off: Enjoy 30 paid days off per year. • Flexible benefits budget: Additional budget that can be used for both personal or professional development. • Comprehensive medical coverage: Full private healthcare for you and your family, including rehabilitation, psychotherapy, and dental services. • Home office allowance: Support for a comfortable and productive remote work setup. • Work from anywhere in Poland: Freedom to work remotely with the option to access our modern office in central Warsaw. You could expect occasional travels to Switzerland. Recruitment Process Overview: • 30 min video call with our recruiter. • 1h Technical Interview. • 1h video call with Project Lead. Join us in shaping the future of insurance at Helvetia Baloise Group where in a dynamic, global team setting, you’ll have the freedom to bring your ideas to life and work alongside experts to solve demanding technical challenges.