User Access Management Specialist

Nasze wymagania: 3-5 years of experience in UAM and Identity & Access management products. Hands-on experience with Active Directory Users and Computers, AD Administrative Center, and PowerShell for account management. Strong understanding of identity lifecycle, RBAC, and compliance requirements. Familiarity with ITSM tools (ServiceNow, HPSM) for request handling. Knowledge of audit and reporting for access management. Ability to work in shared service/offshore delivery models. Thorough experience in requirements elicitation & translation (simplification), requirements management & communication. Change Management & Release Management experience. Trouble-shoot issues of team members and guide them in performing their activities. Excellent communication skills. Exposure to Entra ID (Azure AD) and hybrid identity environments. Basic understanding of IGA tools (Saviynt, SailPoint) and PAM (CyberArk). ITIL Foundation certification. Zakres obowiązków: User Account Lifecycle Management Perform manual provisioning, modification, and deprovisioning of user accounts in Active Directory (AD) and related systems. Ensure adherence to Joiner-Mover-Leaver (JML) processes and access control policies. Process access requests for business applications and infrastructure systems based on approved workflows and least privilege principles. Maintain synchronization and data integrity across directories (AD, Entra ID) and business systems. Service & Shared Account Administration Manage service, shared, and system accounts with proper ownership, justification, expiration, and periodic review. Enforce compliance with organizational policies; document all access requests and approvals. Generate and maintain audit-ready reports for internal and external reviews and Ticket Handling Act as single point of contact for UAM-related tickets (Active Directory entries, user/non-user accounts). Monitor requests in ITSM tools (e.g., ServiceNow) and ensure SLA adherence. Participate in access governance reviews and operational meetings. Support integration of applications into UAM scope and assist IAM project teams with user access data and Documentation Maintain and improve operational SOPs for manual UAM processes. Conduct periodic training for any new process changes for the entire team. Oferujemy: Flexible benefits package tailored to your needs (Multisport card, shop vouchers, etc. – via MyBenefit cafeteria) Premium medical services for employees and family members (Luxmed) Life & Disability Insurance for employees and family members (Generali) and profitable Voluntary Pension Fund Social Fund benefits: holiday bonuses, kindergarten allowances, etc. Integration and cultural events for employees Reward and recognition programs for high performers Employee Referral bonuses Relocation assistance: accommodation, travel, and other covered expenses Friendly and inclusive company culture