Director, Product Design - Diner

Director, Product Design - Diner Location: London, UK Departments: Design With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. We’re looking for a Director of Product Design to lead design across our Diner Platform teams. This is a senior leadership role with great scope: you’ll manage a global team of 9 (with 2 direct reports), and work in close partnership with Product, Engineering, Research, Data Science, Design Systems, and Brand to deliver experiences that meaningfully move the needle for restaurants and diners worldwide. You’ll be a key voice within our UX leadership team — shaping how we work, raising the quality bar, creating space for innovation, and investing in the growth of your team. This role reports directly to the Vice President of Product Design & Research. What you’ll do - Lead and grow a high-performing design team — manage, mentor, and develop designers and design managers, helping them do their best work and advance their careers - Set and drive design quality — own the standard for what great looks like across your product area, from early concept through shipping - Partner cross-functionally — collaborate with Product, Engineering, and Research to align on direction, build consensus, and deliver outcomes that serve users and the business - Create and communicate vision — define a compelling design direction for your teams and make it legible to stakeholders through clear storytelling and strong presentations - Improve how we work — identify friction in our processes and actively partner with UX and product development leadership to fix it - Use data to drive decisions — bring a rigorous, evidence-informed approach to design choices at every level