Template Designer (K/M)

Template Designer Role Overview  We are looking for a Template Designer to support the successful onboarding and delivery of new clients. This role focuses on designing and implementing high-quality label templates, running client workshops and training users on the NetTickIT Designer platform.   Although being a Template Designer requires some programming – as you will need to implement the logic behind the template's elements – the primary focus is on design.   You will work closely with clients, business analysts and implementation teams to ensure templates are aligned with business requirements and delivered to a high standard.  Key Responsibilities  Template Design & Configuration  • Design and build NetTickIT templates for:   • Shelf-edge labels   • Promotional labels   • Peg hook labels   • Electronic Shelf Labels (ESLs)   • Create and maintain Template Specification Documents   • Ensure consistency, branding and usability across all templates   Client Engagement & Workshops  • Lead template workshops with clients to gather requirements   • Translate business and operational needs into template designs   • Advise clients on best practice for shelf-edge, promotional and ESL labelling   • Present solutions clearly to both technical and non-technical stakeholders   Training & Support  • Create user guides, documentation, and FAQs   • Support clients during User Acceptance Testing (UAT)   • Provide ongoing guidance on template optimisation   • Deliver client training sessions and workshops on how to use NetTickIT Designer   Collaboration & Delivery  • Work closely with:   • Developers (integration and data mapping)   • Business Analysts (requirements gathering)   • Implementation Specialists (deployment)   • Project Manager  • Support the end-to-end implementation lifecycle, including:   • Requirements gathering   • Configuration   • Testing   • Go-live support   Skills & Experience  Essential  • Excellent professional English   • Professional experience with Adobe InDesign or a similar tool  • Basic programming skills  • UI/UX or graphic design experience   • Excellent attention to detail and design quality   • Ability to translate business requirements into practical solutions   • Strong communication and presentation skills   Desirable  • Experience in retail technology or labelling solutions   • Knowledge of:   • POS systems   • Electronic Shelf Labels (ESLs)   • Experience working in customer-facing delivery roles   • Experience delivering workshops and client training   Personal Attributes  • Strong interpersonal and client-facing skills   • Proactive and solution-oriented   • Able to manage multiple projects and deadlines   • Comfortable working in a fast-paced, delivery-focused environment   What we offer: • Employment in a reputable organization (ITwiz BEST100), operating in accordance with international quality and security standards (ISO 9001, ISO 27001) • A non-corporate atmosphere and a flat organizational structure • Opportunities for continuous development through:• working with a variety of technologies on projects for well-known clients • collaboration with an experienced team of experts who are eager to share their knowledge • co-financing of training and certifications • Employee Referral Program • Participation in charitable initiatives, including cooperation with the Joanna Radziwiłł Foundation “Opiekuńcze Skrzydła” and involvement in the “Gwiazdorzymy” holiday campaign • A diverse and inclusive work environment – our company brings together representatives of four generations • Equal development opportunities – 50% of managerial and leadership positions are held by women • Organizational culture based on values: • we act with good intentions • we share knowledge • we take responsibility • we continuously improve people are our top priority • we act with a clear sense of purpose and meaning • we communicate honestly and professionally