Advanced IT Support Engineer
⚲ Balice (pow. krakowski)
Do uzgodnienia
Wymagania
- Microsoft 365
- Azure Active Directory
- Linux
- Windows
- Hyper-V
- SQL
- Enterprise Mobility & Security
- Intune
- System Center Configuration Manager
- Advanced Threat Analytics
- Defender Advanced Threat Protection
Opis stanowiska
Nasze wymagania:
Comprehensive technical knowledge in IT field: hardware and software
Practical knowledge of Microsoft 365, Azure Active Directory
Practical knowledge of Linux / Windows environments
Practical knowledge of WAN, LAN, Wi-Fi topics
Practical knowledge of virtualization platforms, in particular Hyper-V
Analytical thinking, problem solving skills
Excellent interpersonal and communication skills, flexibility
3 years of experience on similar position
Mile widziane:
Administration experience of SQL databases
Experience in implementation or theoretical knowledge of services such as: Enterprise Mobility & Security, Intune, System Center Configuration Manager, Advanced Threat Analytics, Defender Advanced Threat Protection
Zakres obowiązków:
1st level IT support for local users
2nd level IT support for global users within specialization (Microsoft 365 / Azure AD)
Work with internal resources and technical solutions provided by vendors for uninterrupted support
Set standards for repetitive procedures to meet repetitive tasks and solve common errors
Install, configure and maintain workstations, mobile devices and other IT owned equipment
Keep records of hardware, software, licenses and certificates
Build knowledge base and prepare documentation to support global help desk
Support formal changes and quality audits
Oferujemy:
Attractive salary
Medical care for employees and immediate family members
Various social package (for example Multisport)
Support for employees in difficult life situations
Friendly environment (highest rated indicator in the internal results of employee satisfaction surveys)
Access to automotive technologies
Comprehensive technical knowledge in IT field: hardware and software
Practical knowledge of Microsoft 365, Azure Active Directory
Practical knowledge of Linux / Windows environments
Practical knowledge of WAN, LAN, Wi-Fi topics
Practical knowledge of virtualization platforms, in particular Hyper-V
Analytical thinking, problem solving skills
Excellent interpersonal and communication skills, flexibility
3 years of experience on similar position
Mile widziane:
Administration experience of SQL databases
Experience in implementation or theoretical knowledge of services such as: Enterprise Mobility & Security, Intune, System Center Configuration Manager, Advanced Threat Analytics, Defender Advanced Threat Protection
Zakres obowiązków:
1st level IT support for local users
2nd level IT support for global users within specialization (Microsoft 365 / Azure AD)
Work with internal resources and technical solutions provided by vendors for uninterrupted support
Set standards for repetitive procedures to meet repetitive tasks and solve common errors
Install, configure and maintain workstations, mobile devices and other IT owned equipment
Keep records of hardware, software, licenses and certificates
Build knowledge base and prepare documentation to support global help desk
Support formal changes and quality audits
Oferujemy:
Attractive salary
Medical care for employees and immediate family members
Various social package (for example Multisport)
Support for employees in difficult life situations
Friendly environment (highest rated indicator in the internal results of employee satisfaction surveys)
Access to automotive technologies
🔍 Dekoder Ogłoszenia
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Advanced IT Support Engineer
Może oznaczać zarówno eksperta, jak i osobę z podstawową wiedzą, która ma być 'zaawansowana' w kontekście firmy.
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Comprehensive technical knowledge in IT field: hardware and software
Oczekuje się szerokiej wiedzy, która może wykraczać poza zakres codziennych obowiązków, obejmując wszystko od serwerów po drukarki.
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Practical knowledge of Microsoft 365, Azure Active Directory
Wymaga umiejętności rozwiązywania problemów i konfiguracji, a nie tylko teoretycznego rozumienia.
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Analytical thinking, problem solving skills
Oczekuje się, że będziesz samodzielnie diagnozować i rozwiązywać złożone problemy techniczne.
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Excellent interpersonal and communication skills, flexibility
Oprócz umiejętności technicznych, oczekuje się łatwości w komunikacji z użytkownikami i gotowości do adaptacji do zmieniających się potrzeb.