Application Production Support – Fund Accounting

Application Production Support – Fund Accounting Responsibilities • Provide L1/L2 production support for Fund Accounting applications and act as the primary point of contact for users • Monitor daily production activities to ensure timely and accurate NAV delivery • Analyze and resolve functional and technical incidents related to accounting processes and systems • Support fund accounting activities including NAV cycle, financial instruments, and derivatives • Investigate issues related to accounting migrations, special events, and BAU operations • Maintain application stability through effective incident, problem, change, and performance management • Collaborate with internal teams and external service providers during production events and testing phases • Ensure clear communication, reporting, and escalation to stakeholders and management Requirements • Minimum 6 years of experience in Application Production Support or the financial services industry • Strong knowledge of Fund Accounting, NAV calculation, and fund structures (e.g. multiclass, pooling) • Hands-on experience with Multifonds FA (MFGA) • Strong SQL skills with ability to write complex queries • Experience working with Oracle DB, Linux/Unix, and enterprise application environments • Solid understanding of ITIL best practices (Incident, Problem, Change Management) • Strong analytical skills, autonomy in issue investigation, and client-focused mindset • Fluent English; • experience with monitoring tools (e.g. Dynatrace) is a strong plus