CTS Analyst

Wymagania:
- Technical knowledge in administration of tools and platforms such as: Jamf Pro, macOS Administration, Google Workspace, Slack, Atlassian (Jira, Confluence, Jira Service Management), and SSO Management.
- Understanding of Information Security fundamentals and security controls.
- Self-driven learner with an ability to adapt quickly and collaborate effectively in agile environments.
- Ability to analyze and automate processes using workflow automation tools.
- Strong prioritization and decision-making skills, with a positive, service-oriented attitude.
- Excellent communication skills for clear and effective messaging across teams.

O firmie:
- At Mindbox, we connect top IT talents with technology projects for leading enterprises across Europe.
- Our focus is on matching your skills with work that matters – projects that use modern tech stacks, solve real business challenges, and give you space to grow. By joining us, you’ll deliver technology solutions for well-known brands, supported by the Mindbox team that values knowledge-sharing and continuous development. We make sure you have the tools, flexibility, and guidance to do your best work – and to keep moving forward in your career.

Zakres obowiązków:
- Provide technical support for employees via the Service Desk platform, ensuring smooth day-to-day operations.
- Maintain and manage devices to ensure security and compliance with remote and enterprise policies.
- Execute tasks and projects designed to improve security and operational efficiency.
- Work closely with teams such as Service Management, Security, Engineering, and HR to maintain technology performance.
- Create and maintain accurate asset records and operational documentation.
- Identify opportunities for automation and workflow improvements, helping scale operations.
- Ensure systems conform to internal security policies, privacy regulations, and best practices.
- Note: Detailed project information will be shared during the recruitment process.

Oferujemy:
- Flexible cooperation model – choose the form that suits you best (B2B, employment contract, etc.)
- Hybrid work setup – 2 days per month required on-site in Warsaw
- Collaborative team culture – work alongside experienced professionals eager to share knowledge
- Continuous development – access to training platforms and growth opportunities
- Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more
- High quality equipment – laptop and essential software provided