Customer Love Support Agent with Czech

Nasze wymagania: Fluency in Czech (C1/C2) Good communication skills in English Previous experience in customer support is an advantage Ability to handle multiple tasks and work in a fast-paced environment Strong problem-solving skills and attention to detail Positive attitude and customer-focused mindset Hybrid work: 2-3 days at office in Wrocław O projekcie: Are you passionate about customer service and fluent in Czech? We are looking for a Customer Love Support Agent to join our team! In this role, you'll provide compassionate support to dog-loving customers. Join us and create a lasting positive impact on our customers' experiences! Zakres obowiązków: Providing professional customer support in Czech, Mon – Friday 9-17 Responding to customer inquiries through various communication channels (phone, email, chat) Troubleshooting and solving customer issues Ensuring customer satisfaction by offering helpful solutions Documenting and tracking customer issues in the company’s CRM system Collaborating with internal teams to ensure seamless service delivery Oferujemy: Full-time employment contract Work in an international, dynamic environment Opportunities for growth and development Friendly and supportive work culture Benefits package: private medical care, life assurance, multisport card, e-learning platforms