Desktop Support & IT Operations Specialist

Nasze wymagania: expert-level proficiency with Apple hardware and macOS environments, solid understanding of networking fundamentals (TCP/IP, DNS, VPNs, Wi-Fi), experience in desktop / end-user support roles, strong communication and interpersonal skills, ability to support both technical and non-technical users, proactive and problem-solving mindset, high level of reliability and ownership, upper intermediate English (B2+), availability to work 100% on-site in Wroclaw. O projekcie: You will join a growing and fast-paced environment where you will play a key role in supporting daily IT operations within a modern office setup. As the primary IT point of contact for a team of 30–50 employees, you will ensure the reliability, stability, and efficiency of workplace technology, supporting both technical and non-technical staff. Zakres obowiązków: managing the full lifecycle of company hardware, primarily Apple MacBooks, providing hands-on support within macOS environments, administering Google Workspace, including user management and account support, supporting networking and connectivity (VPN access, Wi-Fi troubleshooting, basic networking issues), maintaining office IT infrastructure (Zoom/Teams rooms, printers, peripherals), delivering high-quality, user-focused technical support, supporting employee onboarding and offboarding processes, acting as an internal advisor and trainer on workplace technology. Oferujemy: Development budgets of up to 6,800 PLN We fund certifications e.g.: AWS, Azure, ISTQB, PSM Access to Udemy and Safari Books Online Events and technology conferences Technology Guilds Internal training Xebia Upskill Private medical healthcare MultiSport card - we subsidise a MultiSport card Mental Health Support Flexible working hours B2B or employement contract Contract for an indefinite period