Field Service Dispatcher with Czech or Slovak
⚲ Warszawa
6 900–9 200 zł brutto / mies.
Opis stanowiska
Nasze wymagania:
Education or equivalent practical experience
2–4 years of experience in Field Service Dispatch or a similar role. Candidates with a background in customer service or administrative support are also encouraged to apply. Dispatching experience is preferred but not mandatory.
Strong communication skills in Czech or Slovak language, plus solid English.
Ability to work in hybrid mode (3 days per week from Warsaw office).
Zakres obowiązków:
Support dispatch operations for your assigned region
Monitor technician status and schedules to keep jobs on track
Manage job pools, fill gaps, and reassign work to meet customer commitments
Optimize routes for efficiency and on-time performance
Handle appointment confirmations, rescheduling, and customer inquiries
Update calendars and adjust assignments based on skills and priorities
Anticipate obstacles and find prompt solutions
Collaborate with your team and share feedback for continuous improvement.
Oferujemy:
Stable employment under an employment contract (full-time)
EAP (Employee Assistance Program) support package – advice on mental health, finances, legal matters, family relationships, and career development
Training from day one – full onboarding and access to modern tools
Career development paths – internal recruitment, participation in projects, certified training
A fantastic work atmosphere – a supportive and close-knit team
Private health insurance, life insurance, Multisport card
26 days of vacation regardless of seniority
Access to a training platform with approx. 8,000 courses and training programs (including certified ones)
Employee referral program – refer friends and earn bonuses!
Education or equivalent practical experience
2–4 years of experience in Field Service Dispatch or a similar role. Candidates with a background in customer service or administrative support are also encouraged to apply. Dispatching experience is preferred but not mandatory.
Strong communication skills in Czech or Slovak language, plus solid English.
Ability to work in hybrid mode (3 days per week from Warsaw office).
Zakres obowiązków:
Support dispatch operations for your assigned region
Monitor technician status and schedules to keep jobs on track
Manage job pools, fill gaps, and reassign work to meet customer commitments
Optimize routes for efficiency and on-time performance
Handle appointment confirmations, rescheduling, and customer inquiries
Update calendars and adjust assignments based on skills and priorities
Anticipate obstacles and find prompt solutions
Collaborate with your team and share feedback for continuous improvement.
Oferujemy:
Stable employment under an employment contract (full-time)
EAP (Employee Assistance Program) support package – advice on mental health, finances, legal matters, family relationships, and career development
Training from day one – full onboarding and access to modern tools
Career development paths – internal recruitment, participation in projects, certified training
A fantastic work atmosphere – a supportive and close-knit team
Private health insurance, life insurance, Multisport card
26 days of vacation regardless of seniority
Access to a training platform with approx. 8,000 courses and training programs (including certified ones)
Employee referral program – refer friends and earn bonuses!
🔍 Dekoder Ogłoszenia
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Education or equivalent practical experience
Formalne wykształcenie nie jest kluczowe, ale musisz udowodnić, że posiadasz wiedzę i umiejętności zdobyte w praktyce.
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Dispatching experience is preferred but not mandatory
Chętnie zatrudnimy kogoś z doświadczeniem w dyspozycji, ale jeśli go nie masz, spróbujemy Cię nauczyć.
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Ability to work in hybrid mode (3 days per week from Warsaw office)
Będziesz pracować zdalnie przez dwa dni w tygodniu, a pozostałe trzy dni musisz spędzić w biurze w Warszawie.
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Support dispatch operations for your assigned region
Twoim głównym zadaniem będzie wspieranie procesu dyspozycji w określonym obszarze geograficznym.
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A fantastic work atmosphere – a supportive and close-knit team
Spodziewaj się przyjaznej atmosfery i dobrej współpracy z kolegami, ale niekoniecznie oznacza to brak stresu czy presji.