Informatyk / TSG Specialist I (m/k/x)
⚲ Warszawa
Do uzgodnienia
Opis stanowiska
Nasze wymagania:
Bachelor’s Degree
A+, Microsoft Certified Solutions Associate
CCENT Cisco Network Certification
Fluent communication skills in English
Driving license cat. B - readiness to travel
CV in English only
Shifts work
O projekcie:
This position provides customers with deployment and support services for UPS approved technology products. The incumbent supports internal and external customers and UPS Information Technology (IT) infrastructure. This position conducts hardware and software planning, performs network management and administration, and provides technical advice and training to customers. This position organizes and coordinates activities for installing, deploying, and upgrading UPS approved software, hardware, and infrastructure. The incumbent troubleshoots technology related issues and collaborates with staff to deploy standardized practices and procedures to restore technical services. This position executes implementations and facilitates activities to support programs and projects. The incumbent engages in regular audits to ensure the IT environment meets UPS standards. The incumbent works in multiple locations (i.e., UPS facilities, vendor facilities, and customer locations) to perform deployment and support activities. This position provides support with landlines, cell phones, smartphones, data lines, HDVC and MOVI conference calls, and Private Branch Exchange (PBX) systems and works with vendors, coordinates visits, and provides support for any required tasks.
Zakres obowiązków:
Performs Integrations and Installations
Assists with Facility Technology Management
Fulfills Service Requests
Interfaces with Customers, Teams, and Associates
Conducts TSG Technical Disaster Recovery Procedures
Addresses Customer Requests
Shift Work – night/day hours
Bachelor’s Degree
A+, Microsoft Certified Solutions Associate
CCENT Cisco Network Certification
Fluent communication skills in English
Driving license cat. B - readiness to travel
CV in English only
Shifts work
O projekcie:
This position provides customers with deployment and support services for UPS approved technology products. The incumbent supports internal and external customers and UPS Information Technology (IT) infrastructure. This position conducts hardware and software planning, performs network management and administration, and provides technical advice and training to customers. This position organizes and coordinates activities for installing, deploying, and upgrading UPS approved software, hardware, and infrastructure. The incumbent troubleshoots technology related issues and collaborates with staff to deploy standardized practices and procedures to restore technical services. This position executes implementations and facilitates activities to support programs and projects. The incumbent engages in regular audits to ensure the IT environment meets UPS standards. The incumbent works in multiple locations (i.e., UPS facilities, vendor facilities, and customer locations) to perform deployment and support activities. This position provides support with landlines, cell phones, smartphones, data lines, HDVC and MOVI conference calls, and Private Branch Exchange (PBX) systems and works with vendors, coordinates visits, and provides support for any required tasks.
Zakres obowiązków:
Performs Integrations and Installations
Assists with Facility Technology Management
Fulfills Service Requests
Interfaces with Customers, Teams, and Associates
Conducts TSG Technical Disaster Recovery Procedures
Addresses Customer Requests
Shift Work – night/day hours
🔍 Dekoder Ogłoszenia
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Shifts work
Praca w systemie zmianowym, co może oznaczać pracę w nocy, weekendy lub święta.
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Driving license cat. B - readiness to travel
Oczekiwana jest gotowość do częstych podróży służbowych, co może wiązać się z długimi godzinami poza domem.
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Fluent communication skills in English
Wymagana jest biegła znajomość języka angielskiego, co może oznaczać konieczność prowadzenia rozmów technicznych i pisania dokumentacji w tym języku.
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The incumbent supports internal and external customers and UPS Information Technology (IT) infrastructure.
Zakres obowiązków obejmuje zarówno wsparcie dla pracowników firmy, jak i klientów zewnętrznych, co może oznaczać różnorodność zadań i potencjalnie większe obciążenie pracą.
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The incumbent works in multiple locations (i.e., UPS facilities, vendor facilities, and customer locations) to perform deployment and support activities.
Praca będzie wykonywana w różnych miejscach, co wymaga elastyczności i gotowości do adaptacji do różnych środowisk.