IT Analyst (Italian speaking)
⚲ Katowice
5 000 - 9 000 PLN (PERMANENT)
Wymagania
- Degree
- PL/SQL (nice to have)
Opis stanowiska
O projekcie:
About Hermes Reply
Hermes Reply specializes in architectural and technological solutions, Application Maintenance services for the Automotive & Manufacturing sector, and management consulting. By combining in-depth knowledge of production processes, Industry 4.0 technologies, delivery capabilities, and strategic vision, Hermes Reply supports its clients on their digital transformation journey, enabling the adoption of digital enablers and achieving both short-term results and long-term success.
Benefits
- Motivizer Benefits Platform to choose and manage all your benefits in one place. You receive a budget (550 PLN monthly). You can choose there medical care package, meal tickets, sports cards (we have Multisport and on preferential terms, we have membership cards to one of the most popular Gyms), cinema tickets, shop vouchers, discounts and many more.
- Language Courses – you have access to the platform where you can practice your language skills.
- Regular and systematic further training opportunities - internal and external ones. We support your development.
- Cooperation within an internal community is our everyday reality. We have networking events, coding challenges, and company parties for different occasions.
Wymagania:
- Bachelor/Master’s degree, preferably in computer science or comparable studies.- Very good knowledge of Italian language.- Good knowledge of English and Polish language.- Availability to work in shifts and on-call.- Minimum experience in ticket management is required- Knowledge of PL/SQL will be a valuable plus.- Availability to work in a hybrid mode or remotely with at least 1 visit in the office per quarter.
Codzienne zadania:
- Provide 2nd line support for Automotive & Quality applications installed in our customers’ plants, including workaround, resolution, analysis and escalation for more complex tickets
- Provide 1st line support, supporting advanced logistics processes through utilization of ticketing tools like JIRA and Team Foundation Server
- Managing the end to end communication with the client
About Hermes Reply
Hermes Reply specializes in architectural and technological solutions, Application Maintenance services for the Automotive & Manufacturing sector, and management consulting. By combining in-depth knowledge of production processes, Industry 4.0 technologies, delivery capabilities, and strategic vision, Hermes Reply supports its clients on their digital transformation journey, enabling the adoption of digital enablers and achieving both short-term results and long-term success.
Benefits
- Motivizer Benefits Platform to choose and manage all your benefits in one place. You receive a budget (550 PLN monthly). You can choose there medical care package, meal tickets, sports cards (we have Multisport and on preferential terms, we have membership cards to one of the most popular Gyms), cinema tickets, shop vouchers, discounts and many more.
- Language Courses – you have access to the platform where you can practice your language skills.
- Regular and systematic further training opportunities - internal and external ones. We support your development.
- Cooperation within an internal community is our everyday reality. We have networking events, coding challenges, and company parties for different occasions.
Wymagania:
- Bachelor/Master’s degree, preferably in computer science or comparable studies.- Very good knowledge of Italian language.- Good knowledge of English and Polish language.- Availability to work in shifts and on-call.- Minimum experience in ticket management is required- Knowledge of PL/SQL will be a valuable plus.- Availability to work in a hybrid mode or remotely with at least 1 visit in the office per quarter.
Codzienne zadania:
- Provide 2nd line support for Automotive & Quality applications installed in our customers’ plants, including workaround, resolution, analysis and escalation for more complex tickets
- Provide 1st line support, supporting advanced logistics processes through utilization of ticketing tools like JIRA and Team Foundation Server
- Managing the end to end communication with the client
🔍 Dekoder Ogłoszenia
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Availability to work in shifts and on-call.
Może oznaczać pracę w niestandardowych godzinach, w tym w nocy, weekendy i święta, z koniecznością bycia dostępnym poza standardowymi godzinami pracy.
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Regular and systematic further training opportunities - internal and external ones. We support your development.
Szkolenia mogą być ograniczone do wewnętrznych materiałów lub oferowane w niewielkim zakresie, a wsparcie rozwoju może być bardziej deklaratywne niż faktyczne.
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Cooperation within an internal community is our everyday reality. We have networking events, coding challenges, and company parties for different occasions.
Chociaż brzmi to pozytywnie, może oznaczać nacisk na pracę zespołową kosztem indywidualnej autonomii lub dużą ilość czasu poświęcanego na wydarzenia firmowe.
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Motivizer Benefits Platform to choose and manage all your benefits in one place. You receive a budget (550 PLN monthly).
Budżet na benefity może być wystarczający tylko na podstawowe opcje, a wybór może być ograniczony do konkretnych dostawców lub usług.
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Minimum experience
Nie podano konkretnego wymogu co do minimalnego stażu pracy, co może oznaczać, że firma jest otwarta na kandydatów z bardzo małym doświadczeniem lub że wymagania są elastyczne.