IT Analyst with German

O projekcie: First Line Analysts, or Service Desk Support Agents, as members of the front line customer service team, find the best and easiest solution to user problems. This entry level position is a perfect fit for you if you are a junior or early in your career and want to get involved in an international environment. Wymagania: - You speak German (C1) and English fluently (B2) - You know how to ask the right questions to reach the core - You have outstanding communication skills and costumer focused mind-set - You have MS Office skills - You have first experience in IT customer service Nice to have: - You have experience on the first line of technical support Codzienne zadania: - Use and improve your language skills by daily work in German and English - Communicate with an international customer via telephone and e-mail - Have daily chats in German and English - Learn a lot and develop your professional profile - Gain some IT knowledge - Participate in trainings and talent programs - Have a stable workplace with flexible scheduling - Work in safe and friendly atmosphere, where people matter