IT Service Operation Support Junior
⚲ Krzeszowice
Do uzgodnienia
Opis stanowiska
Nasze wymagania:
ICT University degree in computer systems design or computer science or equivalent experience with 2 years work experience
Hands-on experience with 1st and 2nd level IT support (hardware and user) or internship in an IT department
Experience supporting connectivity, personal computers, and laptops
Experience with support software e.g. SharePoint, Microsoft O365
Win10 and Win11
Application Operations (Help Desk)
Monitor IT Infrastructure: Servers and System
Passion for technology and knowledge of technical systems
Zakres obowiązków:
Provide 1st‑level user support, handle service desk tickets (TicketXpert/ITIL), perform diagnostics, and resolve issues
Deliver hardware/software support, set up new users and equipment, manage the device pool, and maintain documentation
Monitor and escalate incidents according to SLAs, collaborate with IT teams, share knowledge, and identify risks
Execute project tasks, analyze business requirements, and support the PM with input and estimates
Document requirements, work with stakeholders, deliver end‑user training, and report progress and issues
Oferujemy:
Our aim is to be the employer of choice and as such you can be assured of a market leading remuneration package that matches your skills and experience. Your employment and development is at the heart of our "Fundamentals". We have an entrepreneurial and collaborative culture within the business.
By joining HUBER+SUHNER Polatis, you will not only become part of a rapidly growing work environment, but you will also receive a competitive compensation package and enjoy a host of additional benefits that will help you and your family be healthy and live well:
quarterly and annual bonus scheme
private healthcare (Medicover)
co-financed Sports Packages (Medicover Sport)
life insurance
employee capital plans (PPK)
extra day off ("Company day")
ICT University degree in computer systems design or computer science or equivalent experience with 2 years work experience
Hands-on experience with 1st and 2nd level IT support (hardware and user) or internship in an IT department
Experience supporting connectivity, personal computers, and laptops
Experience with support software e.g. SharePoint, Microsoft O365
Win10 and Win11
Application Operations (Help Desk)
Monitor IT Infrastructure: Servers and System
Passion for technology and knowledge of technical systems
Zakres obowiązków:
Provide 1st‑level user support, handle service desk tickets (TicketXpert/ITIL), perform diagnostics, and resolve issues
Deliver hardware/software support, set up new users and equipment, manage the device pool, and maintain documentation
Monitor and escalate incidents according to SLAs, collaborate with IT teams, share knowledge, and identify risks
Execute project tasks, analyze business requirements, and support the PM with input and estimates
Document requirements, work with stakeholders, deliver end‑user training, and report progress and issues
Oferujemy:
Our aim is to be the employer of choice and as such you can be assured of a market leading remuneration package that matches your skills and experience. Your employment and development is at the heart of our "Fundamentals". We have an entrepreneurial and collaborative culture within the business.
By joining HUBER+SUHNER Polatis, you will not only become part of a rapidly growing work environment, but you will also receive a competitive compensation package and enjoy a host of additional benefits that will help you and your family be healthy and live well:
quarterly and annual bonus scheme
private healthcare (Medicover)
co-financed Sports Packages (Medicover Sport)
life insurance
employee capital plans (PPK)
extra day off ("Company day")
🔍 Dekoder Ogłoszenia
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equivalent experience with 2 years work experience
Może oznaczać, że doświadczenie inne niż formalne wykształcenie jest mile widziane, ale nadal oczekuje się 2 lat praktyki.
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Passion for technology and knowledge of technical systems
Może oznaczać, że od kandydata oczekuje się ciągłego uczenia się i pracy poza standardowymi godzinami, jeśli pojawią się nowe technologie.
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market leading remuneration package
Może oznaczać atrakcyjne wynagrodzenie, ale jego faktyczna wysokość będzie zależeć od negocjacji i konkretnych umiejętności.
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entrepreneurial and collaborative culture
Może oznaczać dużą samodzielność i odpowiedzialność, ale także potencjalnie brak jasno określonych procesów i konieczność przejmowania wielu zadań.
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Execute project tasks, analyze business requirements, and support the PM with input and estimates
Oznacza, że oprócz typowych obowiązków wsparcia IT, będziesz zaangażowany w projekty, co może wymagać dodatkowego czasu i wysiłku.