IT-Service Technician

Wymagania: - Degree in IT or equivalent Professional experience: ideal as an entry level or first experience in the area of customer helpdesk Readiness to work in a one shift work environment - Interest in workflows in industrial environments - Readiness to travel locally and internationally - Basic knowledge of the operating systems LINUX / UNIX or WINDOWS (client / server) - Basic knowledge of relational databases - Good probing skills and analytical skill would be an added advantage - Good spoken and written communication skills in Polish and English - Flexible, team player, good communication skills O firmie: - We have a long history and tremendous experience in industrial glass processing as we develop state of-the-art machines and systems from practical experience. - Our goal is to be best in glass processing. - We are in constant growth and offer our employees diverse perspectives to develop. We are looking for employees who are interested in glass processing to work internationally and to face their responsibilities. Zakres obowiązków: - Collaboration in the "customer help desk team" in the office or on-site at the customer - Providing high quality service to our customer by phone, ticketing system and remote access Implementation and training of industry-specific software packages at customer premises - Supporting the customer to the ramp up phase of automation projects