IT Support

Nasze wymagania: Bachelor’s Degree in Computer Science or Information Technology; Preferbaly 5+ years' experience in a help desk or IT Support role; and Experience with Exchange Server Tools, Office 365 and other cloud-based applications a plus. Zakres obowiązków: Administrate user accounts for network, e-mail, and other applications; Provide support to end users on Medpace IT equipment and software applications including computer hardware, peripherals, copiers, fax machines, mobile phones, scanners, building security systems, environment monitoring systems, computer operating systems, office applications; Identify, research and resolve technical problems of IT equipment and software applications; Respond to IT tickets, telephone calls, e-mails, and requests for technical support; and Document, track, and monitor problems to ensure timely resolutions; and Communicate and collaborate with a regional/global IT team members. Oferujemy: Flexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives