IT Support Engineer

Nasze wymagania: 2-5 years of experience in IT support or a similar end-user facing role Solid hands-on experience with Windows 10/11 and the Microsoft 365 suite Exposure to endpoint management tools such as Microsoft Intune and identity platforms like Active Directory / Entra ID A basic understanding of networking fundamentals (VPN, Wi-Fi, DNS, DHCP) Experience working with ticketing or ITSM tools (e.g., ServiceNow, FreshService, or similar) Zakres obowiązków: Provide technical support to ensure the smooth operation of IT systems and infrastructure. Diagnose and resolve technical issues, ensuring minimal disruption to business processes. Install, configure, and maintain hardware, software, and network systems. Monitor system performance and ensure the security of IT systems. Collaborate with internal teams to understand IT requirements and provide solutions. Maintain accurate documentation for IT systems, processes, and procedures. Assist in deploying and updating company-wide software and applications. Provide training and support to end-users as required. Oferujemy: private medical care Multisport sports card language courses (German, English, Spanish; group classes at the company's office) Social Benefits Fund (holiday allowance, seasonal bonuses, meal subsidies) co-financing for glasses accident insurance (fully covered) group life insurance long-service awards employee referral bonus