IT Support Engineer
⚲ Wrocław
Do uzgodnienia
Wymagania
- IT Support
- Atlassian
- Windows Server
- Git
- Linux
- Networking
- Infrastructure
- Dev Tools
- Virtualization
Opis stanowiska
S3 Connected Health is a digital health company headquartered in Dublin, with a strong tech hub in Wrocław.We build and support solutions used in real healthcare settings - for example, in remote patient monitoring, treatment support, and medication adherence. These aren’t “nice to have” apps - they need to be stable, secure, and simply work.
Our team is around 250 people across engineering, IT, data, UX, and healthcare. From an IT perspective, it’s a fairly complex environment - a mix of development tools, infrastructure, and healthcare-specific requirements - so the work goes beyond standard support.
For IT Support, this means a fairly broad role: working closely with engineers and business teams, supporting tools and environments, and engaging with infrastructure-related topics. We’re also looking for someone who learns quickly and is open to developing skills across different areas of IT.
Key Responsibilities:
Working as an IT Support Engineer, you will:
• Provide tier 2/3 IT support to engineering and admin staff
• Maintain and configure development process support tools like Atlassian stack, Git, and SVN
• Deal with licensing process, including extensions and negotiations with vendors and purchasing
• Maintain and support Windows/Linux Server-based service environments, including hypervisor infrastructure
• Manage backups
Qualifications required:
• Bachelor’s or master’s degree in Computer Science, Electronics Engineering, or related field.
• Min. 5 years of experience in an IT support role
• Min. 2 years of experience in supporting Atlassian Cloud Apps or other vendor software/hardware development tools stacks, cloud-based applications
• Min. 2 years of experience in dealing with licensing process, including extensions and negotiations with vendors
• Experience supporting Windows/Linux Server environments
• Experience supporting Windows OS and desktop applications
• Good understanding of TCP/IP networking with practical experience
• Ability to work with policies and procedures of an IT department
• Good troubleshooting skills, ability to efficiently investigate the nature of a problem
• Good spoken & written English
•
We offer:
• A unique opportunity to make a tangible impact in the global healthcare market
• Exposure to the latest technologies and a dynamic, international work environment
• A commitment to your professional growth and career advancement
• Competitive salary with private health insurance, group insurance, sports cards & other social benefits
Our team is around 250 people across engineering, IT, data, UX, and healthcare. From an IT perspective, it’s a fairly complex environment - a mix of development tools, infrastructure, and healthcare-specific requirements - so the work goes beyond standard support.
For IT Support, this means a fairly broad role: working closely with engineers and business teams, supporting tools and environments, and engaging with infrastructure-related topics. We’re also looking for someone who learns quickly and is open to developing skills across different areas of IT.
Key Responsibilities:
Working as an IT Support Engineer, you will:
• Provide tier 2/3 IT support to engineering and admin staff
• Maintain and configure development process support tools like Atlassian stack, Git, and SVN
• Deal with licensing process, including extensions and negotiations with vendors and purchasing
• Maintain and support Windows/Linux Server-based service environments, including hypervisor infrastructure
• Manage backups
Qualifications required:
• Bachelor’s or master’s degree in Computer Science, Electronics Engineering, or related field.
• Min. 5 years of experience in an IT support role
• Min. 2 years of experience in supporting Atlassian Cloud Apps or other vendor software/hardware development tools stacks, cloud-based applications
• Min. 2 years of experience in dealing with licensing process, including extensions and negotiations with vendors
• Experience supporting Windows/Linux Server environments
• Experience supporting Windows OS and desktop applications
• Good understanding of TCP/IP networking with practical experience
• Ability to work with policies and procedures of an IT department
• Good troubleshooting skills, ability to efficiently investigate the nature of a problem
• Good spoken & written English
•
We offer:
• A unique opportunity to make a tangible impact in the global healthcare market
• Exposure to the latest technologies and a dynamic, international work environment
• A commitment to your professional growth and career advancement
• Competitive salary with private health insurance, group insurance, sports cards & other social benefits
🔍 Dekoder Ogłoszenia
🔴
the work goes beyond standard support
Oczekuje się, że będziesz rozwiązywać problemy wykraczające poza typowe zgłoszenia, co może oznaczać więcej odpowiedzialności i złożoności.
🔴
fairly broad role
Rola będzie obejmować wiele różnych zadań i obszarów IT, co może wymagać elastyczności i szybkiego uczenia się.
🔴
engaging with infrastructure-related topics
Może to oznaczać odpowiedzialność za zarządzanie i rozwiązywanie problemów związanych z infrastrukturą, a nie tylko wsparcie dla użytkowników.
🔴
open to developing skills across different areas of IT
Firma może nie zapewniać formalnego szkolenia, a rozwój umiejętności będzie opierał się na samodzielnym uczeniu się w trakcie pracy.
🔴
deal with licensing process, including extensions and negotiations with vendors and purchasing
Oprócz wsparcia technicznego, będziesz zaangażowany w procesy administracyjne i negocjacje, co może wykraczać poza typowe obowiązki inżyniera wsparcia IT.