IT Support Engineer
⚲ Wrocław
Do uzgodnienia
Wymagania
- Windows Server
- IT Support
- Git
- Virtualization
- Linux
- Atlassian
- Infrastructure
- Dev Tools
- Networking
Opis stanowiska
S3 Connected Health is a digital health company headquartered in Dublin, with a strong tech hub in Wrocław.We build and support solutions used in real healthcare settings - for example, in remote patient monitoring, treatment support, and medication adherence. These aren’t “nice to have” apps - they need to be stable, secure, and simply work.
Our team is around 250 people across engineering, IT, data, UX, and healthcare. From an IT perspective, it’s a fairly complex environment - a mix of development tools, infrastructure, and healthcare-specific requirements - so the work goes beyond standard support.
For IT Support, this means a fairly broad role: working closely with engineers and business teams, supporting tools and environments, and engaging with infrastructure-related topics. We’re also looking for someone who learns quickly and is open to developing skills across different areas of IT.
Key Responsibilities:
Working as an IT Support Engineer, you will:
• Provide tier 2/3 IT support to engineering and admin staff
• Maintain and configure development process support tools like Atlassian stack, Git, and SVN
• Deal with licensing process, including extensions and negotiations with vendors and purchasing
• Maintain and support Windows/Linux Server-based service environments, including hypervisor infrastructure
• Manage backups
Qualifications required:
• Bachelor’s or master’s degree in Computer Science, Electronics Engineering, or related field
• Min. 5 years of experience in an IT support role
• Min. 2 years of experience in supporting Atlassian Cloud Apps or other vendor software/hardware development tools stacks, cloud-based applications
• Min. 2 years of experience in dealing with licensing process, including extensions and negotiations with vendors
• Experience supporting Windows/Linux Server environments
• Experience supporting Windows OS and desktop applications
• Good understanding of TCP/IP networking with practical experience
• Ability to work with policies and procedures of an IT department
• Good troubleshooting skills, ability to efficiently investigate the nature of a problem
• Good spoken & written English
We offer:
• A unique opportunity to make a tangible impact in the global healthcare market
• Exposure to the latest technologies and a dynamic, international work environment
• A commitment to your professional growth and career advancement
• Competitive salary with private health insurance, group insurance, sports cards & other social benefits
Our team is around 250 people across engineering, IT, data, UX, and healthcare. From an IT perspective, it’s a fairly complex environment - a mix of development tools, infrastructure, and healthcare-specific requirements - so the work goes beyond standard support.
For IT Support, this means a fairly broad role: working closely with engineers and business teams, supporting tools and environments, and engaging with infrastructure-related topics. We’re also looking for someone who learns quickly and is open to developing skills across different areas of IT.
Key Responsibilities:
Working as an IT Support Engineer, you will:
• Provide tier 2/3 IT support to engineering and admin staff
• Maintain and configure development process support tools like Atlassian stack, Git, and SVN
• Deal with licensing process, including extensions and negotiations with vendors and purchasing
• Maintain and support Windows/Linux Server-based service environments, including hypervisor infrastructure
• Manage backups
Qualifications required:
• Bachelor’s or master’s degree in Computer Science, Electronics Engineering, or related field
• Min. 5 years of experience in an IT support role
• Min. 2 years of experience in supporting Atlassian Cloud Apps or other vendor software/hardware development tools stacks, cloud-based applications
• Min. 2 years of experience in dealing with licensing process, including extensions and negotiations with vendors
• Experience supporting Windows/Linux Server environments
• Experience supporting Windows OS and desktop applications
• Good understanding of TCP/IP networking with practical experience
• Ability to work with policies and procedures of an IT department
• Good troubleshooting skills, ability to efficiently investigate the nature of a problem
• Good spoken & written English
We offer:
• A unique opportunity to make a tangible impact in the global healthcare market
• Exposure to the latest technologies and a dynamic, international work environment
• A commitment to your professional growth and career advancement
• Competitive salary with private health insurance, group insurance, sports cards & other social benefits
🔍 Dekoder Ogłoszenia
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the work goes beyond standard support
Oczekuje się, że będziesz wykonywać zadania wykraczające poza typowe problemy zgłaszane przez użytkowników, co może oznaczać bardziej złożone problemy techniczne lub proaktywne działania.
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a fairly broad role
Rola będzie obejmować szeroki zakres obowiązków, co może oznaczać konieczność radzenia sobie z różnorodnymi zadaniami i technologiami.
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engaging with infrastructure-related topics
Będziesz musiał zajmować się zagadnieniami związanymi z infrastrukturą, co może wymagać wiedzy z zakresu sieci, serwerów i wirtualizacji.
🔴
learns quickly and is open to developing skills across different areas of IT
Firma oczekuje od Ciebie elastyczności i gotowości do szybkiego przyswajania nowej wiedzy oraz rozwijania umiejętności w różnych dziedzinach IT, co może oznaczać ciągłe szkolenia i adaptację do nowych technologii.
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Deal with licensing process, including extensions and negotiations with vendors and purchasing
Oprócz wsparcia technicznego, będziesz zaangażowany w proces zarządzania licencjami, co może wymagać negocjacji cenowych i kontaktu z dostawcami.