IT Support Engineer - OpsTech Solutions
⚲ Warszawa
15 000–21 000 zł netto (+ VAT) / mies.
Wymagania
- google workspace
- MacOS
Opis stanowiska
Nasze wymagania:
4+ years of experience in IT operations or similar technical role
Experience with Google Workspace administration and Slack management
Experience in fast-growing technology companies
Ability to code and use AI tools extensively for automation and efficiency
Strong understanding of information security frameworks, particularly ISO27001
Experience with enterprise device management and deployment at scale
Knowledge of networking fundamentals and troubleshooting
Familiarity with security tools and incident response procedures
Experience supporting remote and hybrid work environments
O projekcie:
Given our exciting and progressive growth plans, we are seeking an exceptional Senior IT Operations Engineer to join our global business.
Reporting directly to the IT Manager and working collaboratively with the Security and Compliance teams, you will be accountable for enabling our international workforce to do their jobs effectively through reliable IT infrastructure and support, ensuring compliance with company and security standards at Fresha.
This is a great opportunity for someone looking to work in a fast-paced and dynamic environment who enjoys working autonomously, likes to take on challenges, and wants to make a meaningful impact.
To foster a collaborative environment that thrives on face-to-face interactions and teamwork, this role will be based in our office 5 days per week in Warsaw - 20th Floor, Aleje Jerozolimskie 81, 02-001 Warsaw, Poland
Location: Warsaw, Poland — Onsite (5 days on-site)
Contract: B2B ·15k zł - 21k zł a month + RSUs
UoP: 10,240 - 16,800 PLN gross/month + RSUs
Zakres obowiązków:
Support and maintain our ISO27001-certified environment, ensuring continuous compliance
Support employee onboarding and offboarding processes, including device setup and account management.
Manage global laptop deployment and hardware provisioning for employees worldwide.
Maintain network connectivity and infrastructure across multiple sites
Assist with security investigations and incident response activities
Resolve IT issues and provide technical support within office environments
Collaborate closely with security, compliance, and other technical teams
Coordinate with vendors and suppliers to procure office technology and IT equipment
Establish and maintain meeting room technology standards across all locations
Monitor and optimise IT systems' performance and reliability
Maintain documentation of IT processes, procedures, and inventory
This list is not exhaustive, and there may be other activities you are required to deliver.
4+ years of experience in IT operations or similar technical role
Experience with Google Workspace administration and Slack management
Experience in fast-growing technology companies
Ability to code and use AI tools extensively for automation and efficiency
Strong understanding of information security frameworks, particularly ISO27001
Experience with enterprise device management and deployment at scale
Knowledge of networking fundamentals and troubleshooting
Familiarity with security tools and incident response procedures
Experience supporting remote and hybrid work environments
O projekcie:
Given our exciting and progressive growth plans, we are seeking an exceptional Senior IT Operations Engineer to join our global business.
Reporting directly to the IT Manager and working collaboratively with the Security and Compliance teams, you will be accountable for enabling our international workforce to do their jobs effectively through reliable IT infrastructure and support, ensuring compliance with company and security standards at Fresha.
This is a great opportunity for someone looking to work in a fast-paced and dynamic environment who enjoys working autonomously, likes to take on challenges, and wants to make a meaningful impact.
To foster a collaborative environment that thrives on face-to-face interactions and teamwork, this role will be based in our office 5 days per week in Warsaw - 20th Floor, Aleje Jerozolimskie 81, 02-001 Warsaw, Poland
Location: Warsaw, Poland — Onsite (5 days on-site)
Contract: B2B ·15k zł - 21k zł a month + RSUs
UoP: 10,240 - 16,800 PLN gross/month + RSUs
Zakres obowiązków:
Support and maintain our ISO27001-certified environment, ensuring continuous compliance
Support employee onboarding and offboarding processes, including device setup and account management.
Manage global laptop deployment and hardware provisioning for employees worldwide.
Maintain network connectivity and infrastructure across multiple sites
Assist with security investigations and incident response activities
Resolve IT issues and provide technical support within office environments
Collaborate closely with security, compliance, and other technical teams
Coordinate with vendors and suppliers to procure office technology and IT equipment
Establish and maintain meeting room technology standards across all locations
Monitor and optimise IT systems' performance and reliability
Maintain documentation of IT processes, procedures, and inventory
This list is not exhaustive, and there may be other activities you are required to deliver.
🔍 Dekoder Ogłoszenia
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Ability to code and use AI tools extensively for automation and efficiency
Oczekuje się, że będziesz tworzyć skrypty i wykorzystywać AI do automatyzacji zadań, co może oznaczać potrzebę programowania w godzinach pracy.
🔴
working collaboratively with the Security and Compliance teams
Może to oznaczać, że będziesz musiał poświęcać znaczną część czasu na dokumentowanie działań i spełnianie wymogów bezpieczeństwa, zamiast bezpośredniego wsparcia technicznego.
🔴
this role will be based in our office 5 days per week in Warsaw
Pomimo możliwości pracy zdalnej w innych firmach, ta pozycja wymaga pełnej obecności w biurze, co może być ograniczeniem dla osób preferujących elastyczność.
🔴
fast-paced and dynamic environment
Środowisko pracy charakteryzujące się szybkim tempem, co może oznaczać częste zmiany priorytetów i potencjalnie więcej pracy pod presją czasu.
🟡
enabling our international workforce to do their jobs effectively
Twoja rola będzie polegać na zapewnieniu sprawnego działania infrastruktury IT dla pracowników na całym świecie, co może oznaczać pracę w różnych strefach czasowych.