IT Support Intern
⚲ Warszawa, Ochota
Do uzgodnienia
Opis stanowiska
Nasze wymagania:
Well-developed communication skills – you can explain tech issues to non-technical users without jargon
Solid understanding of computers and basic IT systems
Basic knowledge of Windows and macOS – installing systems, creating user accounts, connecting peripherals
Excellent English – written and spoken (our team is international)
Problem-solving mindset and attention to detail
Willingness to learn and grow in a fast-paced tech environment
Self-organization – you take notes, track your tasks, and update statuses without being reminded
Mile widziane:
Experience helping friends or family with tech setup or troubleshooting
Curiosity about tools like Intune, Zscaler, CrowdStrike, or Google Workspace
Passion for gadgets, technology, and improving user experience
O projekcie:
This is a hands-on, entry-level position designed for a student or junior candidate who wants to build real experience in enterprise IT. In this on-site role (minimum 30 hours per week), you will be the go-to support presence in our Warsaw office, working directly with employees to keep their technology running smoothly. You will join the IT Operations team and work closely with the IT Workspace Administration Manager and senior IT colleagues for day-to-day guidance and mentoring.
Zakres obowiązków:
Set up and maintain IT equipment: laptops, docking stations, monitors, cables, printers, and peripherals
Support employees with day-to-day tech issues in the Warsaw office
Troubleshoot and replace basic hardware components
Maintain and support conference room devices (Logitech, ASUS Google Meet)
Keep inventory records up to date and help organize our hardware base
Use Jira Cloud to track and respond to support tickets
Support internal moves and hardware reassignments
Well-developed communication skills – you can explain tech issues to non-technical users without jargon
Solid understanding of computers and basic IT systems
Basic knowledge of Windows and macOS – installing systems, creating user accounts, connecting peripherals
Excellent English – written and spoken (our team is international)
Problem-solving mindset and attention to detail
Willingness to learn and grow in a fast-paced tech environment
Self-organization – you take notes, track your tasks, and update statuses without being reminded
Mile widziane:
Experience helping friends or family with tech setup or troubleshooting
Curiosity about tools like Intune, Zscaler, CrowdStrike, or Google Workspace
Passion for gadgets, technology, and improving user experience
O projekcie:
This is a hands-on, entry-level position designed for a student or junior candidate who wants to build real experience in enterprise IT. In this on-site role (minimum 30 hours per week), you will be the go-to support presence in our Warsaw office, working directly with employees to keep their technology running smoothly. You will join the IT Operations team and work closely with the IT Workspace Administration Manager and senior IT colleagues for day-to-day guidance and mentoring.
Zakres obowiązków:
Set up and maintain IT equipment: laptops, docking stations, monitors, cables, printers, and peripherals
Support employees with day-to-day tech issues in the Warsaw office
Troubleshoot and replace basic hardware components
Maintain and support conference room devices (Logitech, ASUS Google Meet)
Keep inventory records up to date and help organize our hardware base
Use Jira Cloud to track and respond to support tickets
Support internal moves and hardware reassignments
🔍 Dekoder Ogłoszenia
🔴
Willingness to learn and grow in a fast-paced tech environment
Oczekuje się szybkiego przyswajania wiedzy i adaptacji do ciągłych zmian, co może oznaczać brak ustrukturyzowanego szkolenia.
🔴
Self-organization – you take notes, track your tasks, and update statuses without being reminded
Oczekuje się samodzielności w zarządzaniu pracą, co może oznaczać brak ścisłego nadzoru i szczegółowych instrukcji.
🟡
Experience helping friends or family with tech setup or troubleshooting
Może to być sposób na zminimalizowanie wymagań dotyczących formalnego doświadczenia zawodowego.
🟡
This is a hands-on, entry-level position designed for a student or junior candidate who wants to build real experience in enterprise IT.
Pozycja jest przeznaczona dla osób bez doświadczenia, co może oznaczać niższe wynagrodzenie i bardziej podstawowe zadania.
🟢
work closely with the IT Workspace Administration Manager and senior IT colleagues for day-to-day guidance and mentoring.
Oznacza, że będziesz pracować pod nadzorem bardziej doświadczonych osób, które będą udzielać wsparcia i wskazówek.