IT Support Specialist

Nasze wymagania: 1+ years of experience in similar role Good work organization and ability to prioritize incoming tasks Good knowledge of Microsoft applications and systems (Windows 10/11), MS Office suite Knowledge of computer hardware and current market solutions Ability to independently diagnose and resolve issues Good communication skills and strong focus on user collaboration Polish language at C1+ level and english language at B2+ level Willingness to work in a hybrid model from our office in Warsaw O projekcie: We are currently seeking talented individuals to join our team in the role of IT Support Specialist! Zakres obowiązków: User support in the area of hardware and software Receiving, registering and initial classification of user requests in the ITSM system (Service Desk+) Creating a knowledge base based on incidents Cooperation with higher‑level support teams Cooperation with external vendors and service providers Oferujemy: Opportunities for professional development (participation in training, conferences, mentoring, shadowing are just some of the tools that support our people’s growth) Work with the largest Microsoft partner in Poland Stable employment in a company that has been in the market for over 30 years Hybrid or remote work model Non-corporate environment with focus on high level of collaboration among teams and team members Focus on integration – we meet for joint trips, picnics, play board games at work, and organize group outings Benefits package – Multisport card, private medical care, life insurance, subsidies for English classes. Plus, fresh fruit every Wednesday and ice cream treats on Thursdays during the summer months!