IT Support Specialist (f/m/x)

Nasze wymagania: Minimum 1 year of experience in direct technical support for users and IT infrastructure, including servers and networks English language proficiency at a minimum of B2 level; knowledge of German is a nice-to-have Readiness to work in a 24/7 shift system, limited to the factory in Jawor Motivation for continuous learning and professional development in a dynamic technical environment Residing in Poland required Mile widziane: Experience with ticketing systems Familiarity with TeamViewer, RDP, Remote Desktop, VPN Career development plans in the IT field Basic knowledge of ITIL O projekcie: We are seeking an IT Support professional to provide on-site technical assistance at the office and manufacturing facility of a leading automotive client. You will maintain and optimize IT infrastructure, troubleshoot issues, manage systems and applications, and support end-users. Your role will involve responding to incidents, mitigating risks, and supporting the implementation of new IT solutions to improve operational efficiency. If you have experience in a manufacturing environment with complex IT systems and can manage priorities in a dynamic setting, this position is ideal for you. Zakres obowiązków: Providing IT operations support by handling tasks related to production, quality, logistics, and resolving network or infrastructure issues Diagnosing and resolving issues with hardware and software on the shop floor or in the control center, following available documentation Managing system tickets by creating, updating, and closing requests to ensure efficient problem resolution Maintaining network infrastructure and devices through patching, troubleshooting, and overseeing the proper functioning of the shop floor equipment Oferujemy: Great Place to Work since 2015 - it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas Employment stability - revenue of PLN 2.1BN, no debts, since 2006 on the market We share the profit with Workers - over PLN 76M has already been allocated for this aim since 2022 Attractive benefits package - private healthcare, benefits cafeteria platform, car discounts and more Comfortable workplace – class A offices or remote work Dozens of fascinating projects for prestigious brands from all over the world – you can change them thanks to Job Changer application PLN 1 000 000 per year for your ideas - with this amount, we support the passions and voluntary actions of our workers Investment in your growth – meetups, webinars, training platform and technology blog – you choose Fantastic atmosphere created by all Sii Power People