IT Support Specialist (m/f/d)
⚲ Komorniki (gm. Komorniki)
Do uzgodnienia
Opis stanowiska
Nasze wymagania:
1–2 years of experience in a similar IT support role,
good knowledge of M365 and Windows client administration,
experience in IT incidents and service request handling,
basic knowledge of IT asset and license management,
good English communication skills (spoken and written),
strong communication skills and service-oriented mindset,
ability to work independently and as part of a team,
hands-on and flexible working style,
experience in user training, documentation, and technical communication is a plus.
Zakres obowiązków:
act as the local IT contact person and main interface between business departments and IT,
process, coordinate, and escalate IT incidents and service requests,
prepare and configure laptops, including hardware setup and provisioning (onboarding & offboarding),
manage IT licenses and assets, including lifecycle management,
support end users through trainings, user guidance, and technical support,
create and maintain IT documentation, instructions, and technical communications.
Oferujemy:
30 days of vacation,
Private medical package,
Open, trusting, and professional cooperation with a focus on success and enjoyment in daily work,
Cooperation with a highly trained international team in a dynamic, international market,
Best conditions for independent work as well as exciting and challenging topics,
Participation in shaping the global energy revolution,
Employee events.
1–2 years of experience in a similar IT support role,
good knowledge of M365 and Windows client administration,
experience in IT incidents and service request handling,
basic knowledge of IT asset and license management,
good English communication skills (spoken and written),
strong communication skills and service-oriented mindset,
ability to work independently and as part of a team,
hands-on and flexible working style,
experience in user training, documentation, and technical communication is a plus.
Zakres obowiązków:
act as the local IT contact person and main interface between business departments and IT,
process, coordinate, and escalate IT incidents and service requests,
prepare and configure laptops, including hardware setup and provisioning (onboarding & offboarding),
manage IT licenses and assets, including lifecycle management,
support end users through trainings, user guidance, and technical support,
create and maintain IT documentation, instructions, and technical communications.
Oferujemy:
30 days of vacation,
Private medical package,
Open, trusting, and professional cooperation with a focus on success and enjoyment in daily work,
Cooperation with a highly trained international team in a dynamic, international market,
Best conditions for independent work as well as exciting and challenging topics,
Participation in shaping the global energy revolution,
Employee events.
🔍 Dekoder Ogłoszenia
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act as the local IT contact person and main interface between business departments and IT
Będziesz głównym punktem kontaktu dla użytkowników końcowych, często rozwiązując problemy, które mogłyby być obsługiwane przez bardziej wyspecjalizowane zespoły.
🔴
process, coordinate, and escalate IT incidents and service requests
Oznacza to, że będziesz głównie przekazywać problemy dalej, zamiast je samodzielnie rozwiązywać, jeśli przekroczą Twój zakres wiedzy.
🔴
basic knowledge of IT asset and license management
Może oznaczać, że będziesz odpowiedzialny za podstawowe śledzenie sprzętu i licencji, ale bez zaawansowanych narzędzi czy strategii.
🔴
hands-on and flexible working style
Oczekuje się, że będziesz gotów do wykonywania różnych zadań, nawet tych mniej związanych z Twoim głównym zakresem, i dostosowywania się do zmieniających się priorytetów.
🟢
Open, trusting, and professional cooperation with a focus on success and enjoyment in daily work
Jest to standardowy, pozytywny zwrot, który nie niesie ze sobą ukrytego negatywnego znaczenia, ale podkreśla kulturę firmy.