Junior IT Service Delivery Specialist

Nasze wymagania: At least 1 years’ experience on similar position or education in required field ( IT) Fluency in English – written and verbal, also in Polish is a must Basic understanding of networking concepts Familiarity with Windows operating systems and Microsoft Office applications Strong communication skills is a must as you deal with internal Clients Negotiation and problem-solving skills Good analytical and organizational skills Strong team-player orientation Experience in Retail Company will be advantage. Zakres obowiązków: Provide 1st line of support for the whole organization Work directly with HOTLINE system Perform remote troubleshooting via remote connection Educate and guide the end user through the problem-solving Act as an escalation point in case to the 2nd line of support Basic configuration of IT devices and preparation for distribution to the organization Granting access to accounts Oferujemy: Employment contract Salary: PLN 5,000–6,000 gross per month, depending on experience and qualifications Private Medical care Insurance Discounts for company products Challenging tasks that contribute to both professional and personal growth and development The opportunity to be part of a company recognized for innovation and growth Friendly work environment characterized by team play and informality Hybrid: 4 office days / 1 remote day per week