Junior IT Specialist with German

Nasze wymagania: Are fluent in German (min. B2) and have communicative English (min. B1) Are eager to learn with an interest in technology Hold a Bachelor’s Degree (or equivalent experience) Enjoy working in an international environment and teams Are ready to work in shifts (24/5) Mile widziane: MS Products basic knowledge (MS Office (Outlook, Teams, OneDrive), Windows 10, Active Directory, Azure Cloud) Hardware (Notebook, Desktop) basic knowledge Network (LAN/WAN), Zscaler, basic knowledge Zakres obowiązków: Serve as L1 Support in the Global Support Team (infrastructure and/or applications) Provide user support (desktop, cloud services, etc.) Receive, analyze and resolve incidents via tickets, phone and email Troubleshoot MS products and perform root cause analysis Record, track and escalate incidents using a ticketing system Manage users, maintain knowledge base & FAQ, and support process automation projects Oferujemy: At thyssenkrupp GSG, we believe great work starts with employee. Here’s what you can expect when you join our team: Flexible workstyle: fully remote possibilities and flexible hours (start between 7:0010:00) Growth & learning: guidance from experienced mentors, clear career & promotion paths, trainings platform, language classes, personal development budget Wellbeing & community: private medical care, life insurance, sports initiatives, integration events, company and family activities to stay connected, even remotely Extra perks: annual and anniversary bonuses, MyBenefit platform, under the pear tree holiday benefit