Junior/Middle Technical Support Engineer (Automotive)

We at Sigma Software are looking for a Junior/Middle Technical Support Specialist to join our expanding team. This role offers the chance to work in close collaboration with a Swedish engineering and development center, supporting innovative connectivity services for future vehicles. Join us and be part of a company that delivers high-quality solutions to global leaders while fostering innovation and excellence. Customer You will have an opportunity to work with a worldwide leader in the Automotive Engineering domain. Project Support project for the Swedish engineering and development center working on future C-segment cars. Engineers will support connectivity service with operations and monitoring as a supplement to the daily business for the European market of the client. Requirements • Knowledge from GCP tools (Google Cloud Armor, Google Security Command Center, Google IAM) and MQTT & HTTPS • Experience with open tracing standards; Kiali Service Mesh and configuration • Working with Kubernetes • Understanding of standard ITSM processes (log and report incidents/problem)  • Upper-Intermediate level of English  • Readiness for night shifts  Would be a plus: • Understanding of tools such as: Stackdriver, Grafana, Gitlab • Experience with Ivanti Incident Management Personal Profile • Open-minded and able to adapt • Organized and structured • Attentive to details Responsibilities • Provide 2-level technical support on out-of-office and weekend basis • Securing agreed service levels in accordance with the Service Level Agreement (SLA) • Monitoring of Infrastructure and Integration into other systems • Incident and escalation reporting • Maintaining and developing positive relationships with customers and colleagues