Knowledge Base Coordinator

We are looking for a dedicated professional to support the development and maintenance of our internal knowledge base. As an internal software house operating within the Geopost, we are currently in the process of gathering, documenting, and organizing technical and operational information. The selected candidate will be responsible for creating clear and intuitive data structures accessible to both employees and customers, using modern knowledge management systems to ensure accuracy, accessibility, and continuous improvement.   Requirements: • Proven experience in knowledge management, data coordination, information systems, or a related field or formal education in knowledge management • Experience in creating and managing knowledge management systems • Strong communication skills and the ability to work effectively with technical and non-technical teams • Ability to understand and model business processes (process-oriented thinking) • High attention to detail, reliability in handling documentation, and strong organizational skills • Experience in knowledge base design and coordination of related activities • Experience with enterprise knowledge base tools and content management systems (e.g. Jira, Confluence, Excel, SharePoint, XWiki) • Proficiency in Polish and English   Nice to have: • Background in Technical Writing (either through professional experience or formal training) • Knowledge of AI-based tools and the ability to prepare data and content for their use   Daily tasks: • Gather, organize, categorize, and maintain data across company documents, FAQs, process guides, and technical resources • Collaborate with technical and non-technical staff to collect and structure existing knowledge for company-wide access • Develop, implement, and refine categorization and organization schemes for all types of company data and documentation • Create procedures for ongoing maintenance, review, and updates of knowledge base content • Ensure consistency, accuracy, and intuitive organization of internal and external documentation   How we will take care of your development: • Working in an international environment • Experienced team willing to share knowledge • Trainings   We offer you:  • Salary: 6 000 - 10 000 PLN net/B2B (depends on experience) / contract of mandate (UZ) or employment contract (UoP) also possible • Work-life balance: hybrid service delivery model (2 times per week in the office)  • Semi-annual evaluation meetings and a clearly defined career path • A friendly Buddy to guide you through the onboarding and further training and career opportunities  • Training possibilities for personal development after completing the onboarding period  • Space to implement your own ideas    Other amenities, such as:  • Fitness card (Benefit Multisport)  • Private health care (EnelMed)  • An open and casual company culture filled with internal events  • The opportunity to quickly develop professionally on projects in Europe and all over the world  • Great integration events :)  • Referral Program    How our recruitment process looks like:   • Short interview with our recruiter (around 30 minutes) - online  • Open Day - Meeting at our office (will last about 4 hours)