L2/ L3 Support Operations Engineer
⚲ Warszawa
5 880 - 5 880 EUR netto (B2B)
Wymagania
- Linux
- ServiceNow
- Red Hat
Opis stanowiska
We are seeking an experienced L2/L3 Linux Operations Engineer to support and maintain enterprise Red Hat Enterprise Linux (RHEL) environments. The ideal candidate will have hands-on experience in Linux administration, troubleshooting production issues, automating operational tasks using Red Hat Ansible Automation Platform, and managing system lifecycle and patching through Red Hat Satellite. The role requires a strong operational mindset, excellent problem-solving skills, and a commitment to maintaining high system availability and compliance.
What we offer:
• Long Term B2B Contract
• Rate: 35 euro/h + VAT
• Hybrid ( 1-2 days Warszawa office)
Key Responsibilities
• Provide L2 operational support for RHEL 7/8/9 servers across Production, UAT, DR, and Development environments.
• Troubleshoot OS, application, performance, storage, and network-related issues while meeting SLA commitments.
• Perform user, filesystem, LVM, service, package, and security administration.
• Execute OS patching, vulnerability remediation, and lifecycle management using Red Hat Satellite.
• Manage Satellite components including Content Views, Lifecycle Environments, Activation Keys, Host Collections, Repository Synchronization, Remote Execution, and Subscription Management.
• Develop and maintain Ansible Playbooks, Roles, Templates, and Job Templates to automate routine operational tasks such as patching, configuration management, user provisioning, and compliance checks.
• Troubleshoot and optimize Ansible automation workflows and maintain automation code in Git.
• Monitor system health, investigate alerts, perform root cause analysis, and implement preventive measures.
• Create and maintain technical documentation, SOPs, and knowledge base articles.
• Collaborate with L3 engineers, application teams, and infrastructure teams during incident, change, and problem management activities.
• Participate in 24×7 on-call support and planned maintenance activities.
Key Requirements
• Strong hands-on experience with Red Hat Enterprise Linux (RHEL 7/8/9).
• Experience administering Red Hat Satellite for patching, provisioning, and lifecycle management.
• Hands-on experience with Red Hat Ansible Automation Platform, including Playbooks, Roles, Inventories, Templates, Workflows, and Ansible Vault.
• Solid knowledge of Linux administration, including LVM, XFS/ext4, systemd, SELinux, firewalld, SSH, DNS, NFS, and package management (YUM/DNF).
• Experience with monitoring tools such as SCOM and Netmon.
• Familiarity with VMware/KVM virtualization and basic cloud concepts (AWS/Azure) is desirable.
• Experience with ITSM tools such as ServiceNow and a good understanding of ITIL processes.
What we offer:
• Long Term B2B Contract
• Rate: 35 euro/h + VAT
• Hybrid ( 1-2 days Warszawa office)
Key Responsibilities
• Provide L2 operational support for RHEL 7/8/9 servers across Production, UAT, DR, and Development environments.
• Troubleshoot OS, application, performance, storage, and network-related issues while meeting SLA commitments.
• Perform user, filesystem, LVM, service, package, and security administration.
• Execute OS patching, vulnerability remediation, and lifecycle management using Red Hat Satellite.
• Manage Satellite components including Content Views, Lifecycle Environments, Activation Keys, Host Collections, Repository Synchronization, Remote Execution, and Subscription Management.
• Develop and maintain Ansible Playbooks, Roles, Templates, and Job Templates to automate routine operational tasks such as patching, configuration management, user provisioning, and compliance checks.
• Troubleshoot and optimize Ansible automation workflows and maintain automation code in Git.
• Monitor system health, investigate alerts, perform root cause analysis, and implement preventive measures.
• Create and maintain technical documentation, SOPs, and knowledge base articles.
• Collaborate with L3 engineers, application teams, and infrastructure teams during incident, change, and problem management activities.
• Participate in 24×7 on-call support and planned maintenance activities.
Key Requirements
• Strong hands-on experience with Red Hat Enterprise Linux (RHEL 7/8/9).
• Experience administering Red Hat Satellite for patching, provisioning, and lifecycle management.
• Hands-on experience with Red Hat Ansible Automation Platform, including Playbooks, Roles, Inventories, Templates, Workflows, and Ansible Vault.
• Solid knowledge of Linux administration, including LVM, XFS/ext4, systemd, SELinux, firewalld, SSH, DNS, NFS, and package management (YUM/DNF).
• Experience with monitoring tools such as SCOM and Netmon.
• Familiarity with VMware/KVM virtualization and basic cloud concepts (AWS/Azure) is desirable.
• Experience with ITSM tools such as ServiceNow and a good understanding of ITIL processes.
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