Operations Engineer
⚲ Krakow
Do uzgodnienia
Wymagania
- Change Management
- Documentation
- Service Management
- Operations
- maintenance
- SQL
- Security
- JavaScript
- Linux
- Testing
Opis stanowiska
Introduction & Summary:
This role necessitates a proficient Operations Engineer to ensure operational stability, integrity, and availability of products & services.
Main Responsibilities:
• Ensure the operational stability, integrity, and availability of products & services supported by the team.
• Ensure compliance with relevant Service Management Standards, maintaining high data quality in Service Management systems.
• Provide support in identifying and resolving all incidents associated with the IT service.
• Communicate directly with stakeholders about issues found, impacts, expectations, and upcoming changes.
• Ensure service resilience and recovery time objectives are met for all software solutions.
• Deliver engineering changes to infrastructure with a focus on customer/user experience.
• Develop and deploy infrastructure changes to meet performance, availability, security, and resilience requirements.
• Drive automation, continuous integration, and maintain high availability through system monitoring.
• Establish a digital environment to ensure predictable high quality code and data.
• Support local initiatives and mandatory testing where applicable.
• Keep up-to-date with GO&A Technologies.
Key Requirements:
• 3+ years of experience in an engineering position
• Proficient English
• Experience in incident and change management
• JIRA
• T-SQL/SQL
• Linux
• Bash
Nice to Have:
• Smart Forms Designer or Kofax
• Venafi – Certificate management
• JavaScript
• French language would be an advantage
• DevOps knowledge
This role necessitates a proficient Operations Engineer to ensure operational stability, integrity, and availability of products & services.
Main Responsibilities:
• Ensure the operational stability, integrity, and availability of products & services supported by the team.
• Ensure compliance with relevant Service Management Standards, maintaining high data quality in Service Management systems.
• Provide support in identifying and resolving all incidents associated with the IT service.
• Communicate directly with stakeholders about issues found, impacts, expectations, and upcoming changes.
• Ensure service resilience and recovery time objectives are met for all software solutions.
• Deliver engineering changes to infrastructure with a focus on customer/user experience.
• Develop and deploy infrastructure changes to meet performance, availability, security, and resilience requirements.
• Drive automation, continuous integration, and maintain high availability through system monitoring.
• Establish a digital environment to ensure predictable high quality code and data.
• Support local initiatives and mandatory testing where applicable.
• Keep up-to-date with GO&A Technologies.
Key Requirements:
• 3+ years of experience in an engineering position
• Proficient English
• Experience in incident and change management
• JIRA
• T-SQL/SQL
• Linux
• Bash
Nice to Have:
• Smart Forms Designer or Kofax
• Venafi – Certificate management
• JavaScript
• French language would be an advantage
• DevOps knowledge
🔍 Dekoder Ogłoszenia
🔴
Ensure the operational stability, integrity, and availability of products & services supported by the team.
Oczekuje się, że będziesz głównie reagować na problemy i utrzymywać istniejące systemy, a nie tworzyć nowe rozwiązania.
🔴
Communicate directly with stakeholders about issues found, impacts, expectations, and upcoming changes.
Może to oznaczać konieczność częstego kontaktu z klientami lub użytkownikami końcowymi, nawet w sprawach technicznych.
🔴
Deliver engineering changes to infrastructure with a focus on customer/user experience.
Twoje zadania będą prawdopodobnie skupione na wprowadzaniu zmian, które bezpośrednio wpływają na sposób, w jaki użytkownicy korzystają z produktów.
🟢
Drive automation, continuous integration, and maintain high availability through system monitoring.
Oczekuje się, że będziesz aktywnie szukać sposobów na automatyzację procesów i usprawnienie monitorowania, co może wymagać proaktywnego podejścia.
🔴
Keep up-to-date with GO&A Technologies.
Może to oznaczać konieczność nauki i adaptacji do specyficznych, wewnętrznych technologii firmy, które nie są powszechnie znane.