Production Support Specialist
⚲ Kraków
23 100 - 27 300 PLN (B2B)
Wymagania
- SQL
- Microsoft Dynamics
- AWS
- Azure
- Java
- Linux (nice to have)
- DevOps (nice to have)
- Site reliability engineering (nice to have)
Opis stanowiska
O projekcie:
At Mindbox we connect top IT talents with technology projects for leading enterprises across Europe.
Join Our Client’s Team as a Production Support Specialist!
Are you passionate about supporting critical systems and ensuring seamless business operations? We are looking for a Production Support Specialist to join our client’s technology team and provide robust support for key platforms.
Sounds like your kind of challenge?
What you get in return
- Flexible cooperation model – choose the form that suits you best
(B2B, employment contract, etc.)
- Hybrid work setup – 2 days on-site, 3 days remote/week in Krakow
- Collaborative team culture – work alongside experienced professionals eager to share knowledge
- Continuous development – access to training platforms and growth opportunities
- Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more
- High quality equipment – laptop and essential software provided
Wymagania:
- Solid technical background and team player mindset.
- Knowledge of SQL and databases.
- Familiarity with Microsoft Dynamics, AWS, Azure, Java, Linux is an advantage.
- Experience in IT Support, DevOps, or Site Reliability Engineering (SRE) roles is a plus.
- Risk awareness and ability to identify, mitigate, and control issues.
- Experience with ServiceNow (Incident, Problem, Change Records) is an asset.
- Previous exposure to large enterprise environments would be beneficial.
Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference.
Codzienne zadania:
- Provide production support for client onboarding and reporting systems.
- Perform incident analysis and collaborate with the development team to implement solutions.
- Manage Incidents and Problem Records through ServiceNow (Problem Coordinator role).
- Respond to system alerts, perform troubleshooting, and implement corrective actions.
- Support technical and process improvements in close cooperation with internal teams like Support, DevOps, and SRE.
- Participate in regular weekend releases and maintenance as required.
At Mindbox we connect top IT talents with technology projects for leading enterprises across Europe.
Join Our Client’s Team as a Production Support Specialist!
Are you passionate about supporting critical systems and ensuring seamless business operations? We are looking for a Production Support Specialist to join our client’s technology team and provide robust support for key platforms.
Sounds like your kind of challenge?
What you get in return
- Flexible cooperation model – choose the form that suits you best
(B2B, employment contract, etc.)
- Hybrid work setup – 2 days on-site, 3 days remote/week in Krakow
- Collaborative team culture – work alongside experienced professionals eager to share knowledge
- Continuous development – access to training platforms and growth opportunities
- Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more
- High quality equipment – laptop and essential software provided
Wymagania:
- Solid technical background and team player mindset.
- Knowledge of SQL and databases.
- Familiarity with Microsoft Dynamics, AWS, Azure, Java, Linux is an advantage.
- Experience in IT Support, DevOps, or Site Reliability Engineering (SRE) roles is a plus.
- Risk awareness and ability to identify, mitigate, and control issues.
- Experience with ServiceNow (Incident, Problem, Change Records) is an asset.
- Previous exposure to large enterprise environments would be beneficial.
Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference.
Codzienne zadania:
- Provide production support for client onboarding and reporting systems.
- Perform incident analysis and collaborate with the development team to implement solutions.
- Manage Incidents and Problem Records through ServiceNow (Problem Coordinator role).
- Respond to system alerts, perform troubleshooting, and implement corrective actions.
- Support technical and process improvements in close cooperation with internal teams like Support, DevOps, and SRE.
- Participate in regular weekend releases and maintenance as required.
🔍 Dekoder Ogłoszenia
🔴
Join Our Client’s Team as a Production Support Specialist!
Będziesz pracować dla firmy zewnętrznej, a nie bezpośrednio dla Mindbox.
🔴
provide robust support for key platforms
Może oznaczać konieczność rozwiązywania pilnych problemów w systemach produkcyjnych, często pod presją czasu.
🔴
Flexible cooperation model – choose the form that suits you best (B2B, employment contract, etc.)
Choć oferują wybór, forma B2B jest często preferowana przez firmy ze względu na niższe koszty zatrudnienia.
🟡
Collaborative team culture – work alongside experienced professionals eager to share knowledge
Może oznaczać, że będziesz musiał aktywnie szukać pomocy i wsparcia, a niekoniecznie otrzymasz je proaktywnie.
🟡
Familiarity with Microsoft Dynamics, AWS, Azure, Java, Linux is an advantage.
Wymienione technologie są tylko mile widziane, a nie wymagane, co może sugerować, że zakres obowiązków nie jest ściśle związany z żadną z nich.