Senior Atlassian Support Engineer – Data Centre & On-Premise Solutions

Empower collaboration — elevate team productivity with expert Atlassian support! Warszawa-based opportunity with hybrid work model (up to 2 days remote per week). As a Senior Atlassian Support Engineer – Data Centre & On-Premise Solutions, you will be working for our client, a leader in optimizing enterprise collaboration platforms. You will play a pivotal role in supporting large organizations to maintain and enhance their Atlassian environments, driving operational excellence and innovative workflows. This is a fantastic opportunity to deepen your technical expertise while contributing to impactful projects. Your main responsibilities: • Troubleshoot and resolve issues within Jira Data Centre and Confluence Data Centre environments. • Administer Atlassian tools (Confluence, Jira, Crowd) for large-scale instances with more than 5,000 users. • Support Jira Service Management and implement plugins to improve system capabilities. • Manage on-premise Atlassian architecture, including restarting instances and handling virtual machines. • Create comprehensive documentation and user guides for technical processes. • Provide exceptional customer support and communicate effectively in English. • Collaborate with teams to optimize IT support workflows and ensure platform stability. You're ideal for this role if you have: • 3+ years of experience in IT support or Atlassian administration. • Proven expertise with Jira and Confluence Data Centre (at least 2 years). • Hands-on experience managing large Atlassian instances. • Knowledge of Atlassian plugins and integrations. • Strong documentation skills and a customer-oriented mindset. • Basic scripting or automation skills using Python or Linux are a plus. • Fluent English (excellent communication skills). It is a strong plus if you have: (optional) • Experience with Atlassian on-premise architecture (VM management, instance restarts). • Additional certifications related to Atlassian products. Language Required for the role: Fluent English (excellent communication skills). Eligibility for the role: Only candidates with an existing legal right to work in the European Union will be considered for this role. #MAKEYourCareerBETTER Interested? Apply now and include your CV (preferably in English) along with a statement confirming your consent to the processing and storage of your personal data.