Senior Factory IT / OT Specialist

Nasze wymagania: Completed formal IT qualification or apprenticeship Minimum two years of experience in IT support Fluent in English and Polish Proactive, self-driven, and solution-oriented Comfortable working independently and taking ownership Familiar with: ServiceNow, MS 365, Windows, iOS, asset management tools ITIL 4 preferred; Lean Six Sigma certification is an advantage O projekcie: As an IT/OT Specialist, you will play a key role in supporting the IT and OT landscape at our Hitachi Energy sites. You ensure smooth operations for both office IT and shop‑floor OT systems, especially those not supported by Global OSS teams. You act as the first responder for IT/OT cybersecurity events and help protect critical factory assets. You will work close to end users, factory teams, vendors, and global cybersecurity experts. Your focus will be on resolving issues quickly, keeping systems secure, and enabling the factory to operate without disruption. This is a hands-on role where you troubleshoot, execute on-site support, and contribute to a secure and resilient production environment. You help keep our manufacturing operations safe, stable, and digitally connected. Zakres obowiązków: Provide local desk-side support for users, devices, software, and collaboration spaces Deliver on-site support for factory-owned and managed IT/OT assets Support OT assets by performing IT/OT cybersecurity operational tasks Handle daily operations for kiosks, printers, conference rooms, vendor machines, CCTV and security systems, badging systems, and MES scanners Act as the first responder for cybersecurity incidents: investigate, assess scope, and work with incident responders to contain issues Identify critical assets that require monitoring and protection Install and configure security patches and remediation measures for critical OT assets Report abnormal OT system behavior and escalate events to incident response teams Work with vendors to ensure secure configuration and maintenance of OT systems Implement cybersecurity measures for business‑managed assets under guidance from global teams and process engineers