Senior Unix Server Support Specialist

We are looking for a Senior Server Support Specialist in Warsaw to improve server support. They will get the chance to work in a team of over a dozen employees and external consultants to drive Bank's servers support.

In this position, they will be collaborating closely with the Server Engineering team (governance, security, architecture & design) running projects & defining infrastructure’s future, as well as the external company doing most of the daily support operation work from India. They will focus on reducing the number and duration of major incidents, resource optimization (people's work, servers, licenses, etc.), and improving support for other teams doing IT operation and development.

To succeed in this role, they should be:
• Result-oriented, proactive in automation and optimization.
• Analytical, accurate, and taking care of details while caring for quality.
• Accountable, taking ownership and delivering results.
• Collaborative, with a strong team-player approach.
 

Must-have knowledge and experience

They don't have to meet all requirements to be a great candidate, but here is what we value:

• Experience: Minimum 5 years of experience in managing at least a few hundreds of RedHat Enterprise Linux (RHEL) and Unix servers in enterprise environments.
• Platform Management: Practical experience with management and deployment tools, specifically RedHat Satellite.
• Cloud & Virtualization: Strong understanding of Google Cloud Platform (GCP) technologies and compute operations, with a focus on automation, analysis, modification, and testing of cloud services.
• Automation & FinOps: Ability to design, build, implement, and maintain automation (e.g., Ansible, Terraform) to optimize GCP cloud spend, identify and remediate security risks, and safeguard compliance across the platform.
• Configuration Integrity: Experience in identifying, verifying, and remediating inconsistent configurations across hybrid-cloud environments.
• Monitoring & Tools: Familiarity with modern management and monitoring tools tailored for RedHat/Unix ecosystems and GCP infrastructure.
• Daily Operations: Highly skilled at daily server management (diagnosing and troubleshooting RedHat/Unix issues, responding to major incidents, quickly restoring services, and delivering technical consultation to other units).
• IT Governance: Skilled at planning and controlling IT operations (defining, creating, and ensuring standard operating procedures; ensuring compliance with Engineering and Cybersecurity policies; patching, upgrading, hardening, and monitoring).
• Language: Proficiency in English, spoken and written (at least B2 level).
• Industry Context: Previous experience working within a financial institution or a highly regulated environment is a strong asset.

Nice-to-have knowledge and experience
• Experience in managing other Unix Os-es: Solaris, AIX, IBMi.
• Practical experience with VM support under VMware environment.