Service Desk Agent with English and Dutch

Nasze wymagania: fluency in Dutch and English. high-level communication skills, basic computer user knowledge (e.g. Microsoft Office, PCs hardware construction), team-oriented attitude. Zakres obowiązków: performing 1st support line diagnosis and resolution of technical problems, forwarding requests to other departments if no other solution is possible, ensuring the quality of communication, registering and analyzing reports, suggesting improvements and optimizations. Oferujemy: Private medical care. Group life insurance. 24/7 Employee Support Program. Work from modern offices with parking or from home. Workation. 2 paid “happy hours” per month, adding up to 3 extra days off annually. An additional day off after using your holiday entitlement. Holiday allowance. MyBenefit cafeteria. Sport cards. Free e-learning platforms. Shared costs for professional training and certifications. Responsible business initiatives. Employee referral program.