Service Desk Agent with Greek and English

Nasze wymagania: fluency in English, Greek and Polish (at least B2), familiarity with computer hardware construction, knowledge of MS Windows 8/8.1/10. and MS Office 2013/2016/2019 package, team-oriented attitude. high-level communication skills. Zakres obowiązków: processing reports of technical problems as 1st Line Telephone Customer Service, forwarding requests to other departments if no other solution is possible, ensuring the quality of communication,registering and analyzing reports, suggesting improvements and optimizations, diagnosing the problems and trying to solve them. Oferujemy: Private medical care. Group life insurance. 24/7 Employee Support Program. Work from modern offices with parking or from home. Workation. 2 paid “happy hours” per month, adding up to 3 extra days off annually. An additional day off after using your holiday entitlement – up to 30 days of leave per year.Holiday allowance. MyBenefit cafeteria. Sport cards. Free e-learning platforms. Shared costs for professional training and certifications. Responsible business initiatives. Employee referral program.