Technical Writer (Observability / SRE)

We are looking for a Technical Writer responsible for creating and improving documentation for both clients and internal teams. The role focuses on the observability domain and close collaboration with technical teams (SRE, engineering). Responsibilities: • Create and maintain user-facing documentation (guides, tutorials, how-to, best practices) • Improve and maintain client-facing documentation • Develop and organize internal documentation for technical teams • Build learning paths with different levels of advancement • Collaborate with SRE and engineering teams to better understand products and user needs • Translate complex technical topics into clear and understandable content Requirements: • Experience as a Technical Writer in an IT environment • Knowledge of Observability / SRE (e.g. monitoring, logging, tracing) • Solid general IT knowledge to understand client needs • Experience in creating user-facing documentation • Ability to structure knowledge and build logical learning paths • Familiarity with observability tools (e.g. Prometheus, Grafana, ELK) • Experience working with product or platform documentation • Very good command of English